Course Title: Communicate and work in health or community services

Part A: Course Overview

Program: C4352 Certificate IV in Youth Work

Course Title: Communicate and work in health or community services

Portfolio: DSC Portfolio Office

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

GEDU6078C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face

Term2 2016

Course Contact: Dianne Mackay

Course Contact Phone: +61 (3) 9925 4454

Course Contact Email: dianne.mackay@rmit.edu.au



Course Description

In this unit students will develop the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCCOM005 Communicate and work in health or community services

Elements:

1. Communicate effectively with people

2. Collaborate with colleagues

3. Address constraints to communication

4. Report problems to supervisor

5. Complete workplace correspondence and documentation

6. Contribute to continuous improvement


Learning Outcomes

On successful completion of this course you will have developed the skills and knowledge required o demonstrate competency in the above elements.


Overview of Assessment

To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).

Assessments will include:

 

Assessment

Assessment Type

Word limit or equivalent

Assessment one

Written response to questions

800 – 1200

Assessment two

WIL work place supervisor third party report

n/a

 

-       assessment requirements aligned to WIL activities.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: http://www1.rmit.edu.au/browse;ID=c15i3ciaq8ca