Course Title: Respond to critical situations
Part B: Course Detail
Teaching Period: Term1 2015
Course Code: HWSS6019C
Course Title: Respond to critical situations
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C4352 - Certificate IV in Youth Work
Course Contact: Dianne Mackay
Course Contact Phone: +61 (3) 9925 4454
Course Contact Email: firstname.lastname@example.org
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 100
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
In this unit students will develop the skills and knowledge to maintain safety through effective response to potential or actual critical situations. This unit applies to youth workers working in specialist services and in residential work sites or in the community.
This unit is delivered and assessed with:
CHCMHS007 Work effectively in trauma informed care
CHCPRT001 Identify and respond to children and young people at risk
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
CHCYTH004 Respond to critical situations
1. Implement risk-minimisation strategies
1.1 Establish framework for dealing with potential crisis situations
2. Maintain a safe environment for young people
2.1 Identify and routinely implement organisation’s policies, procedures and practices designed to maximise physical and emotional safety of young person
3. Prevent escalation of violent behaviour
3.1 Routinely monitor person’s behaviour pattern to ensure aggressive or abusive behaviour is minimised
4. Secure the safety of clients
4.1 Use calm, confident and assertive communication to establish positive personal interaction and exchange information
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
The learning for this course will include the following:
- case study analysis
- group work
- class discussion
- media clips
The Teaching Schedule for this course will be as follows:
Week 1: Observation skills around risk assessment.
Week 2: Maintain a safe environment for young people
Week 3: Assignment 1
- Prevent escalation of violent behaviour
Week 4: Assertive Communication
Week 5: Theory based knowledge of Behavioural Management Plans
Week 6: Final Assessment
Additional resources will also be available ‘Blackboard’. A set of readings will be made available to you including journals and texts that may support you in the program.
Overview of Assessment
To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).
Assessments will include:
Assessment Task 1
Risk Assessment Questionnaire (written response to questions)
Assessment Task 2:
Knowledge quiz (verbal response to questions in class)
Assessment Task 3:
Self-care plan (written in class)
Assessment Task 4:
Group work: including individual responses to a case study, role-play and a written critical incident report.
Assessment Task 5:
Responses to a therapeutic Case Study and a presentation to the class
Assessment Task 6
Work place assessment including 120 hours of WIL placement
- assessment requirements aligned to WIL activities.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: http://www1.rmit.edu.au/browse;ID=c15i3ciaq8ca
There are two assessment tasks for this course:
1. Risk Assessment Matrix (in class)
• Complete a risk assessment matrix for one of the following: Youth event, outdoor recreation camp, schoolies week, homeless outreach, sexual health promotion, vandalism, teen suicide, verbal abuse, mental health, substance abuse
2. Role play group assignment (in class)
• Group Role Play: Role Play Task (in class, week 6)
In groups of 3-5 you need to:
1. Design a scenario consisting of a critical situation, using a situation from Task 1 (examples of critical situations)
2. On the day of delivery your group must clearly state the type of organisation you work for and a brief description of where and when the scenario takes place, who is playing what role as well as stating who’s critical situation it is (worker or young person)
3. You need to demonstrate the skills and theoretical knowledge you have learned in class, including:
- The scenario meets the definition of a critical situation
- Using the critical situations framework (preparedness and response )
- Has the characteristics of a critical situation
- Is a category 1 or 2 reportable incident (DHS definitions)
- Use conflict resolution strategies
4. The role play should be no less than 5 mins and no longer than 10 mins and each group member must play a significant role
5. Peer marking will take place on the day, be prepared to listen to feedback from the class, answer any questions about your scenario and give feedback to other groups
The assessment matrix demonstrates alignment of assessment tasks with the relevant course. These are available from the Program Co-ordinator.
Assessment Tasks Submission Cover Sheet: You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance: It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback: You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress: Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:
Special consideration Policy (Late Submission): All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism: RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
A Police Check and a Working With Children Check are required to do this course and must be shown to staff before placement can commence and be counted towards your hours.
Course Overview: Access Course Overview