Course Title: Work effectively in trauma informed care

Part B: Course Detail

Teaching Period: Term2 2016

Course Code: HWSS6091C

Course Title: Work effectively in trauma informed care

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C4352 - Certificate IV in Youth Work

Course Contact: Dianne Mackay

Course Contact Phone: +61 (3) 9925 4454

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Marijo Pozega

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

In this unit students will develop the skills and knowledge required to practice and contribute to the continuous improvement of trauma informed care within a service.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCMHS007 Work effectively in trauma informed care


1. Work from a trauma informed care perspective

Performance Criteria:

1.1 Apply the key principles and practices of trauma informed care

1.2 Promote safe environments and relationships with those affected by trauma, including preventing traumatisation and re-traumatisationin the context of service use

1.3 Respond to disclosures of past and current trauma or abuse using principles of trauma informed care

1.4 Respond to behaviours and distress related to trauma using principles of trauma informed care

1.5 Assist individuals affected by trauma to identify personal resources and strengths

1.6 Recognise the coping strategies and adaptations of individuals who have experienced trauma

1.7 Identify resources and strengths within individuals who have experienced trauma


2. Utilise self-care strategies

Performance Criteria:

2.1. Apply self-care strategies in managing re-traumatisation

2.2 Apply self-care strategies in managing vicarious trauma


3. Contribute to the continuous improvement of trauma informed care in services

Performance Criteria:

3.1 Reflect upon own practice and work environment and identify opportunities to embed trauma informed care and practice in service delivery

3.2 Identify barriers to implementing trauma informed care and practice and refer to appropriate/senior personnel

3.3 Participate in organisation policy development on trauma informed care according to job role

3.4 Identify and participate in strategies to enhance service delivery of trauma informed care

3.5 Invite and respond to consumer feedback on trauma informed practices and service delivery

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

In this course you will explore the knowledge and skills required by youth workers to practice and contribute to the continuous improvement of trauma informed care within a service. This unit applies to youth workers working services which are informed by the knowledge and understanding of central trauma, particularly the impact of interpersonal violence.

This unit is delivered and assessed with:

CHCYTH004 Respond to critical situations


CHCPRT001 Identify and respond to children and young people at risk

Details of Learning Activities


This course’s learning activities will be supported and complimented by RMIT’s on line learning management tool Blackboard.  Other essential learning activities take place during the workshops, and you will also be required to undertake independent studies.  Some learning activities that you may be required to undertake are:

  • class exercises to review discussions/lectures
  • responses to case studies
  • workplace simulations and role plays of youth work practice
  • analysis/critique of relevant reading material
  • workshops
  • design activities or projects
  • group projects
  • peer learning
  • guest lecture/presentation
  • peer teaching and class presentations
  • group discussion
  • research
  • independent project based work
  • group activities/projects
  • ‘workshopping’ of student projects including peer/lecturer feedback
  • practical placement

Teaching Schedule


Note: While your teacher will cover all the material in this schedule, the order is subject to change depending on class needs and availability of speakers and resources.

Learning Resources

Prescribed Texts



You are advised to look at the course at myRMIT for ongoing updated information.

Other Resources


RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software. You will also have access to the library resources.


Overview of Assessment

To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).

Assessments will include

Assessment Task 1

Risk Assessment Questionnaire (written response to questions)

Assessment Task 2:

Knowledge quiz (verbal response to questions in class)

Assessment Task 3:

Self-care plan (written in class)

Assessment Task 4:

Group work: including individual responses to a case study, role play and a written critical incident report.

Assessment Task 5:

Responses to a therapeutic Case Study and a presentation to the class

Assessment Task 6

Work place assessment including 120 hours of WIL placement

-       assessment requirements aligned to WIL activities.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

A student charter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online:;ID=c15i3ciaq8ca



Assessment Tasks


Assessment one: Case study – written response to questions and/or role play (written responses to questions and reflective practice).  Describe and explained that within the context  of Youth services described the impact complex trauma has had on the children and young people.    Students will be given a case study and discuss the impact of trauma on development and behaviour.  Focus on the key indicators of trauma, how to apply these concepts to your role as a youth worker and how to provide warmth, empathy, safety and nurture a young person whilst maintaining the boundaries and limits. 

Assessment two: Workplace simulation – role play - (a) Role play will consist of four young people in class working together on vicarious trauma and traumatisation of young people, (b) Students will be given a case study on various groups ( covering at least three young people) on  the barriers in implementing a trauma informed care approach to working with these young people. 

Assessment Matrix


Students will be given an assessment marking guide for reference at the time that the assessment tasks are distributed.

Other Information


Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:

Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.

It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.


Applying for an Extension

Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.

Applying for Special Consideration

If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:


Academic Integrity

Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.

If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website:

The RMIT library provides tools to assist with your referencing

Plagiarism and Collusion

Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.

Examples of plagiarism include:

  • Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
  • Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
  • Piecing together text from one or more sources and adding only linking sentences;
  • Copying or submitting whole or parts of computer files without acknowledging their source;
  • Copying designs or works of art and submitting them as your original work;
  • Copying a whole or any part of another student's work; and
  • Submitting work as your own that someone else has done for you.
  • Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.

For further information, please see the RMIT Plagiarism Policy –;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations –;ID=r7a7an6qug93

Plagiarism Software

The originality verification software Turnitin may be used in this course. For details, see:

Complaints Procedure:

RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.

Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.

Student Complaints Policy:

Student complaints Procedure:;ID=i1lexipvjt22

Student Complaints Form:

Course Overview: Access Course Overview