Course Title: Plan, organise and facilitate learning in the workplace

Part A: Course Overview

Program: C4356 Certificate IV in Dental Assisting

Course Title: Plan, organise and facilitate learning in the workplace

Portfolio: SEH Portfolio Office

Nominal Hours: 25

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)

Course Contact: Mr. Mark Mossuto

Course Contact Phone: 9925 4929

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to plan, organise and facilitate learning for individuals in a workplace.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not Applicable

National Competency Codes and Titles

National Element Code & Title:

TAEDEL402A Plan, organise and facilitate learning in the workplace


. Establish effective work environment for learning

2. Develop a work-based learning pathway

3. Establish the learning-facilitation relationship

4. Implement work-based learning pathway

5. Maintain and develop the learning/facilitation relationship

6. Close and evaluate the learning/facilitation relationship

7. Monitor and review the effectiveness of the work-based learning pathway

Learning Outcomes

  •  oral communication and language skills to:

             motivate the learner
             transfer skills and knowledge

  • interpersonal skills to maintain appropriate relationships
  • observation skills to monitor individual progress
  • literacy skills to:

              read and interpret organisational documents, legal documents and contract
              complete and maintain documentation

  • organisational skills to provide guidance and feedback to individuals
  • communication skills, including:

              using effective verbal and non-verbal language
              using critical listening and questioning techniques
              giving constructive and supportive feedback
              assisting learners to paraphrase advice or instructions back to the trainer/facilitator
              providing clear and concrete options and advice
              using appropriate industry/profession terminology and language

  • ensuring language, literacy and numeracy used is appropriate to learners
  • systems, processes and practices within the organisation where work-based learning is taking place
  • operational demands of the work and impact of changes on work roles
  • organisational work culture, including industrial relations environment
  • systems for identifying skill needs
  • introductory knowledge of different learning styles and how to encourage learning in each, for example:

                visual learners
                audio learners
                kinaesthetic learners
                theoretical learners

  • relevant policy, legislation, codes of practice and national standards that may affect training and assessment in the vocational education and training sector
  • OHS relating to the work role, including:
  • hazards relating to the industry and specific workplace
  • reporting requirements for hazards and incidents
  • specific procedures for work tasks
  • safe use and maintenance of relevant equipment
  • emergency procedures
  • sources of OHS information



Overview of Assessment


Assessment is in the form of a portfolio clustered for the two units, TAEDEL402 Plan, organise and facilitate learning in the workplace and CHCORG627B Provide mentoring support to colleagues, which comprises of workplace training and mentoring for two different learniers and short answer Questions for TAEDEL402 and CHCORG627B.