Course Title: Set up a business or records system for a small business

Part A: Course Overview

Program: C4358 Certificate IV in Business Administration

Course Title: Set up a business or records system for a small business

Portfolio: BUS Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet

Term1 2016,
Term2 2016

Course Contact: Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to research, develop and implement business or records systems for a small office.

It applies to individuals who use a range of organisational, analytical and communication techniques to carry out the responsibilities of their role and report the outcomes directly to a supervisor or manager within the business or section of a larger organisation.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBRKG403 Set up a business or records system for a small business


1. Determine recordkeeping requirements

2. Devise an appropriate recordkeeping system

3. Develop business rules and procedures to support operations

Learning Outcomes

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

Evidence of the ability to:

  • document the steps used to determine the criteria for a business or records system appropriate to the organisation’s business functions and reporting requirements
  • develop and implement a business or records system including documented rules, procedures, user instructions and training material

Knowledge Evidence

To complete the unit requirements safely and effectively, you must explain the general principles and processes of records management and records management systems, such as:

  • systems of control
  • records continuum theory
  • mandate and ownership of business process
  • environmental context
  • records characteristics
  • describe the internal controls required of the business or records system
  • outline the characteristics of the organisational functions, structure and culture relevant to the setup of the business or records system
  • describe the organisational policies and strategies required by a newly established business or records system
  • outline key provisions of relevant legislation that apply to a business or records system.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the knowledge management – recordkeeping field of work and include access to:

  • relevant workplace documentation and resources
  • case studies and, where possible, real situations
  • interaction with others.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.