Course Title: Develop work priorities

Part A: Course Overview

Program: C4358 Certificate IV in Business Administration

Course Title: Develop work priorities

Portfolio: BUS Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet

Term1 2016,
Term2 2016

Course Contact: Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to plan one’s own work schedules, to monitor and to obtain feedback on work performance and development.

This unit applies to individuals who are required to design their own work schedules and work plans, and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBWOR404 Develop work priorities


1. Plan and complete own work schedule

2. Monitor own work performance

3. Co-ordinate professional development

Learning Outcomes


Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

 Evidence of the ability to:

  • prepare and communicate own work plan
  • schedule work objectives and tasks to support the achievement of the workgroup goals
  • review own work performance against workgroup objectives through self-assessment and seeking and acting on feedback from clients and colleagues
  • plan and access learning opportunities to extend personal work competencies.

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • explain how business technology applications can be used to schedule tasks and plan work
  • explain techniques to prepare personal plans and establish priorities
  • identify methods to identify and prioritise personal learning needs
  • outline a range of professional development options
  • explain methods to elicit, analyse and interpret feedback
  • provide a detailed explanation of methods that can be used to evaluate own performance.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the industry capability - workplace effectiveness field of work and include access to:

  • workplace documentation including policies and procedures, and benchmarks for work group productivity and performance
  • workplace equipment and resources
  • case studies and, where possible, real situations
  • interaction with others.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.