Course Title: Design and produce business documents

Part B: Course Detail

Teaching Period: Term1 2017

Course Code: BUSM7940C

Course Title: Design and produce business documents

School: 650T Vocational Business Education

Campus: City Campus

Program: C4362 - Certificate IV in Bookkeeping

Course Contact: Ben Sethia

Course Contact Phone: +61 3 9925 1374

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Inna Kazakevich

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.

It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBITU306 Design and produce business documents


1. Select and prepare resources

Performance Criteria:

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This site requires JavaScript to be enabled 1.1 Select and use appropriate technology and software applications to produce required business documents
1.2 Select layout and style of publication according to information and organisational requirements
1.3 Ensure document design is consistent with company and/or client requirements, using basic design principles
1.4 Discuss and clarify format and style with person requesting document/publication


2. Design document

Performance Criteria:

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2.1 Identify, open and generate files and records according to task and organisational requirements
2.2 Design document to ensure efficient entry of information and to maximise presentation and appearance of information
2.3 Use a range of functions to ensure consistency of design and layout
2.4 Operate input devices within designated requirements


3. Produce document

Performance Criteria:

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3.1 Complete document production within designated timelines according to organisational requirements

3.2 Check document produced to ensure it meets task requirements for style and layout

3.3 Store document appropriately and save document to avoid loss of data

3.4 Use manuals, training booklets and/or help-desks to overcome basic difficulties with document design and production


4. Finalise document

Performance Criteria:

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4.1 Proofread document for readability, accuracy and consistency of language, style and layout prior to final output

4.2 Make any modifications to document to meet requirements

4.3 Name and store document in accordance with organisational requirements and exit application without data loss/damage

4.4 Print and present document according to requirements

Learning Outcomes

Details of Learning Activities

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A range of learning activities are planned for this course including self-paced and collaborative classroom based activities.

The self-paced activities will be delivered thought various technology platforms and include your contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.

Online based activities will include Blackboard activities and links to different websites to practice your skills.

We expect you to participate and contribute in all scheduled learning activities.

Teaching Schedule

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Prior to training commencement a program level induction session will be conducted that comprises the following:

  • Program overview and requirements
  • MyRMIT/Blackboard
  • Overview of assessment requirements
  • Pre-Training Review including:
    • Recognition of Prior Learning and Credit Transfers
    • Assessment of current skills and knowledge
  • Competency/Grading Criteria
  • Plagiarism
  • Appeals
  • Extensions
  • Feedback
  • Privacy
  • Submission requirements
  • Resubmission policy
  • Where to get support
  • Student responsibilities 

 The Teaching Schedule for this course is as follows but please note that it is subject to change.

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  WeekWeek CommencingTopics                                                  Activities and Task  

6 Feb 

Weekly Contents folder: Week 1- Select appropriate technology and software for design and production of business documents



  • Activity task(s)

  • Book tasks 


13 Feb

Weekly Contents folder: Week 2 - Organisational requirements and managing files and folders  Complete:
  • Activity task(s)

  • Book tasks 


20 Feb

Weekly Contents folder: Week 3 - Business Documents Complete:
  • Activity task(s)

  • Book tasks 


27 Feb

Weekly Contents folder:


  • Week 4 - Introduction to MS Word
  • Week 5 & 6 –Create and Format Document
  • Assessment task - Quiz 



  • Activity task(s)

  • Book tasks 

Quiz – due date 24/02/2017 

6 Mar

 Weekly Contents folder: Week 5 & 6 - Create and format document (continued) 


  • Activity task(s)

  • Book tasks 


13 Mar

 Weekly Contents folder:

  • Week 5 & 6 - Create and format document ( continued)
  • Week 7– Effective word Processing 




  • Activity task(s)

  • Book tasks 

20 Mar

 Weekly Contents folder: Week 7 - Effective word processing(continued) 


  • Activity task(s)

  • Book tasks 

27 Mar

Working on Assessment -Download instructions from the Blackboard 

Assessment - due date 03/04/2017 

3 Apr

 Weekly Contents folder: Week 9 - Create business report 


  • Activity task(s)

  • Book tasks 


10 Apr

 Weekly Contents folder: Week 10 - MS Excel 


  • Activity task(s)

  • Book tasks 

                       Mid semester break 

24 Apr 

 Weekly Contents folder: Week 11 - MS Excel 


  • Activity task(s)

  • Book tasks 


1 May

Weekly Contents folder:

Week 12 – MS Power Point 


  • Activity task(s)

  • Book tasks 


8 May

Working on Assessment Task – Portfolio

Download instructions from Blackboard 




15 May


Working on Assessment Task - Portfolio 


Assessment task – Portfolio – due date 26/5/17


22 May




29 May




Learning Resources

Prescribed Texts

Design and Produce Business Documents published by Learn Now Publications Pty Limited

978 187 612 4564


Other Resources

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

Evidence of the ability to:

  • select appropriate technology and software for design and production of business documents
  • adhere to organisational requirements when:
    • selecting layout and style
    • opening and generating files
    • producing documents within designated timelines
    • naming and storing documents
    • printing and presenting documents
  • adhere to task requirements when producing documents including:
    • applying basic design principles
    • applying consistent formatting
    • using appropriate styles
    • using correct layouts
    • proofreading as required
  • use appropriate data storage options
  • apply knowledge of functions and features of contemporary computer applications
  • print and present completed documents.

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • identify appropriate technology for production requirements
  • describe functions and features of contemporary computer applications
  • outline organisational policies, plans and procedures
  • list organisational requirements for document design e.g. style guide.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the information and communications technology – IT use field of work and include access to:

  • office equipment and resources
  • relevant software applications
  • examples of style guides
  • organisational procedures.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.       

Assessment Tasks

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Overview of Assessment

The assessments for this course have been designed to allow participants  apply their learning to particular simulated work scenarios and demonstrate their competence in a variety of ways.

TASK 1 - Quiz (Due Date: 24/02/2017 )

For this Assessment Task you will answer multiple choice  or true /false questions about resources and organisational requirements for preparation of business documents.

TASK 2  - Assessment (Due Date: 03/04/2017)

For this assessment task you will prepare templates and produce business documents according to organisational requirements.


TASK 3  - Portfolio (26/5/17)

For this assessment task you will design, produce and finalize set of documents - business report, power point presentation, create letters using mail merge.

You must successfully complete all assessment tasks to achieve competency.

Assessment Matrix

Other Information

Submission Requirements

You should:

• Ensure that you submit assessments on or before the due date.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Callie Harvey, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.

If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days. <check links are still current>

More Information:

Form to use:

Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination. <check links are still current>

More Information:;ID=g43abm17hc9w

Form to use:

Resubmissions (VE Programs):

If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website: <check link is still current>
More Information:;ID=7usdbki1fjf31

Marking Guide (Competency):

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

Marking Guide (Grading)

After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:

Final Grades table:

CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment

Further information regarding the application of the grading criteria will be provided by your teacher.

Course Overview: Access Course Overview