Course Title: Design and produce business documents

Part B: Course Detail

Teaching Period: Term2 2017

Course Code: BUSM7940C

Course Title: Design and produce business documents

School: 650T Vocational Business Education

Campus: City Campus

Program: C4362 - Certificate IV in Bookkeeping

Course Contact: Ben Sethia

Course Contact Phone: +61 3 9925 1374

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Teacher: Inna Kazakevich


Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.

It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBITU306 Design and produce business documents


1. Select and prepare resources

Performance Criteria:

1.1 Select and use appropriate technology and software applications to produce required business documents 1.2 Select layout and style of publication according to information and organisational requirements 1.3 Ensure document design is consistent with company and/or client requirements, using basic design principles 1.4 Discuss and clarify format and style with person requesting document/publication


2. Design document

Performance Criteria:

2.1 Identify, open and generate files and records according to task and organisational requirements 2.2 Design document to ensure efficient entry of information and to maximise presentation and appearance of information 2.3 Use a range of functions to ensure consistency of design and layout 2.4 Operate input devices within designated requirements


3. Produce document

Performance Criteria:

3.1 Complete document production within designated timelines according to organisational requirements 3.2 Check document produced to ensure it meets task requirements for style and layout 3.3 Store document appropriately and save document to avoid loss of data 3.4 Use manuals, training booklets and/or help-desks to overcome basic difficulties with document design and production


4. Finalise document

Performance Criteria:

4.1 Proofread document for readability, accuracy and consistency of language, style and layout prior to final output 4.2 Make any modifications to document to meet requirements 4.3 Name and store document in accordance with organisational requirements and exit application without data loss/damage 4.4 Print and present document according to requirements

Learning Outcomes

Details of Learning Activities

Using the materials from the Blackboard for this course and prescribed text, students will be progressively introduced to designing and producing business documents. This course involves theory and practical learning activities as students will learn to produce documents via Microsoft Excel, Ms Word and Ms Power point presentation. The 80 nominal hours of self-directed learning and will be taken up with work on any activities, exercises and assessments totally online.

Students will undertake this course if they cannot be granted a Recognition of Prior Learning (RPL). 


Teaching Schedule

eaching Schedule

The Teaching Schedule for this course is as follows:

Induction Session

Prior to training commencement a program level induction session will be conducted that comprises the following:

·         Program  overview and requirements

·         MyRMIT/Blackboard

·         Overview of assessment requirements

·         Pre-Training Review including:

o    Recognition of Prior Learning and Credit Transfers

o    Assessment of current skills and knowledge

·         Competency/Grading Criteria

·         Plagiarism

·         Appeals

·         Extensions

·         Feedback

·         Privacy

·         Submission requirements

·         Resubmission policy

·         Where to get support

·         Student Charter

The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course.   This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities

Week No.




Topic & exercises




Weekly Contents folder: Week 1 - Select appropriate technology and software for design and production of business documents

Complete Blackboard activities




Weekly Contents folder: Week 2 - Organizational requirements and managing files and folders

Complete Blackboard activities




Weekly Contents folder: Week 3- Business Documents

Complete Blackboard activities


Assessment task - Quiz



Due date 21/07/2017




Weekly Contents folder: Week 4 – Introduction to MS Word

Complete Blackboard activities




Weekly Contents folder: Week 5 & 6 – Create and Format Document (read information)

Complete Blackboard activities





Weekly Contents folder: Week 5 & 6 – Create and Format Document (read information)

Complete Blackboard activities





Weekly Contents folder: Week 7– Effective word Processing

Complete Blackboard activities




Working on Assessment –

Download Assessment instructions from Blackboard/ Assessment tasks


Due date 25/8/2017



Weekly Contents folder: Week 9– Create Business report

Complete Blackboard activities





Weekly Contents folder: Week 10 & 11– MS Excel

Complete Blackboard activities





Weekly Contents folder: Week 10 & 11– MS Excel

Complete Blackboard activities





Weekly Contents folder: Week 12 – MS Power Point

Complete Blackboard activities






Working on Assessment Task – Portfolio

Download instructions from Blackboard/Assessment Tasks




Working on Assessment Task – Portfolio

Download instructions from Blackboard/Assessment Tasks




Submit Assessment Task – Portfolio

Assessment task - Portfolio

Due date 20/10/17



Resubmission & Feedback


Learning Resources

Prescribed Texts

Design and Produce Business Documents published by Learn Now Publications Pty Limited

978 187 612 4564


Other Resources

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

Evidence of the ability to:

  • select appropriate technology and software for design and production of business documents
  • adhere to organisational requirements when:
    • selecting layout and style
    • opening and generating files
    • producing documents within designated timelines
    • naming and storing documents
    • printing and presenting documents
  • adhere to task requirements when producing documents including:
    • applying basic design principles
    • applying consistent formatting
    • using appropriate styles
    • using correct layouts
    • proofreading as required
  • use appropriate data storage options
  • apply knowledge of functions and features of contemporary computer applications
  • print and present completed documents.

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • identify appropriate technology for production requirements
  • describe functions and features of contemporary computer applications
  • outline organisational policies, plans and procedures
  • list organisational requirements for document design e.g. style guide.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the information and communications technology – IT use field of work and include access to:

  • office equipment and resources
  • relevant software applications
  • examples of style guides
  • organisational procedures.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.       

Assessment Tasks


Assessment tasks are designed to enable you to demonstrate a breadth of understanding across all of the course materials at an independent level. It assesses the knowledge of the functions and features of contemporary computer applications and ability to create business documents according to assessment instructions.


  1. Quiz will be a online questionnaire to be completed in class to assess knowledge of selecting and preparing resources to produce business documents according to organisational requirements
  2. Assessment – Students will design letter template, produce document from template, produce invoice and financial statement using Ms Word and/or Ms Excel applications, finalise documents and print in pdf  form.
  3. Portfolio assessment– Students will complete a portfolio of evidence, which focuses on the practical component of developing and using a range of advanced functions within MS Word, Ms Excel and Ms Power Point to design, produce and finalise documents. Students will use using different software functions to format resume, produce Mail merge and Create Power Point presentation.

You must successfully complete all assessment tasks to achieve competency.    


Assessment Matrix

The assessment matrix that maps all the assessment is available on the blackboard under Assessment tasks.

Other Information

Submission Requirements

You should:

  • Ensure that you submit assessments on or before the due date.
  • Always retain a copy of your assessment tasks (both hard copy and soft copy).
  • Use a cover sheet that includes a declaration and statement of authorship when you submit work for assessment at RMIT University. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you must declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on Blackboard.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.

If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days. For more Information go to:

The application form may be obtained from:

Where an extension of greater than seven days is needed, you must apply for Special Consideration. Applications for Special Consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination. For more Information go to:;ID=g43abm17hc9w

The application form may be obtained from:

Resubmissions (VE Programs):

You must satisfactorily complete all assessment tasks in order to achieve competency.

If an assessment task is assessed as not yet satisfactory, you will be allowed one resubmission opportunity only. Your teacher will provide feedback detailing what you need to do in order to satisfactorily complete that task, and will set a new deadline for the resubmission within the current semester.

If your resubmission is deemed to be not yet satisfactory then you must apply in writing to your Program Manager outlining the steps you will take to demonstrate competence in that course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as practical.

If your resubmission is deemed satisfactory then you may still achieve competency for the course, provided that all other assessment tasks are satisfactorily completed. Further, if this satisfactory resubmission is of a task that contributes to the overall grading of this course, then it shall only be entitled to receive a score that equates to 50% of the total marks allocated for that task.

Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which an adjustment to the assessment arrangements might be granted please access the following website:;ID=7usdbki1fjf31

Marking Guide (Competency)

You must demonstrate through your performance in the Course Assessment Tasks that you have all the required skills and knowledge as specified in the unit of competency (course) you are studying.

Your submitted assessments are the evidence used to determine if you have met all critical aspects of the assessments, and if any critical aspects have not been met, then you cannot be deemed competent in this course.

On each assessment task you will receive feedback against the competency requirements for that task, and the outcome of the task will be recorded as either satisfactory (all requirements have been met) or not yet satisfactory (one or more requirements has not yet been met).

Only when all assessment tasks have been assessed as satisfactory will you be deemed competent in this course.

Marking Guide (Grading)

This course is graded. However, only after achieving competency in this course will you receive a grade corresponding to your level of performance in the course. 

The reported Final Grade will be one of the following:


 Competent with High Distinction


 Competent with Distinction


 Competent with Credit


 Competency Achieved – Graded


 Not Yet Competent (all assessment tasks submitted)


 Did Not Submit (one or more assessment tasks not submitted)

Further details regarding the application of the grading criteria will be provided by your teacher.


Course Overview: Access Course Overview