Course Title: Work with diverse people

Part A: Course Overview

Program: C4363 C4363 Certificate IV in Community Services

Course Title: Work with diverse people

Portfolio: DSC Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban and Social Studies


Term1 2016,
Term1 2017,
Term1 2018

Course Contact: Bronwyn Tanti

Course Contact Phone: 9925 9079

Course Contact Email:

Course Description

This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

This course applies to all workers.

This course is delivered and assessed in a cluster with:

CHCCOM002 - Use communication to build relationships


Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCDIV001 Work with diverse people


1. Reflect on own perspectives

2. Appreciate diversity and inclusiveness, and their benefits

3. Communicate with people from diverse backgrounds and situations

4. Promote understanding across diverse groups

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Overview of Assessment

Assessment task 1: Individual assessment

Assessment task 2: Individual assessment

Assessment task 3: Online quiz