Course Title: Develop and maintain networks and collaborative partnerships

Part B: Course Detail

Teaching Period: Term1 2021

Course Code: MKTG7969C

Course Title: Develop and maintain networks and collaborative partnerships

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C4363 - Certificate IV in Community Services

Course Contact: Melinda Brown

Course Contact Phone: 9925 4580

Course Contact Email: Melinda.Brown@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

This course applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCPRP001 Develop and maintain networks and collaborative partnerships

Element:

1. Identify networking and collaboration needs and opportunities

Performance Criteria:

1.1 Evaluate the ways in which individual and organisation performance may be improved through collaboration

1.2 Identify and prioritise organisation and individual needs

1.3 Identify gaps in networks and collaborative practice and identify required action to fill the gap

Element:

2. Develop collaboration strategies

Performance Criteria:


2.1 Gather and review information about relevant services, organisations and key people

2.2 Pro-actively initiate relationships with other inter and intra sectoral professionals and organisations

2.3 Share information and resources, where possible, with other organisations to overcome duplication in service delivery

2.4 Maintain currency and accessibility of information

2.5 Define and document the type and level of collaboration, and negotiate with the relevant people

Element:

3. Work collaboratively

Performance Criteria:

3.1 Identify opportunities that meet client, personal and organisation goals

3.2 Plan and implement integrated projects and service delivery

3.3 Liaise with staff from relevant organisations on a formal and informal basis

Element:

4. Represent the organisation

Performance Criteria:

4.1 Promote a positive image of the organisation at available opportunities

4.2 Communicate issues, policies and practices of the organisation in appropriate formats

4.3 Implement confidentiality measures that protect client, organisation and network

Element:

5. Maintain and enhance networks and collaborative partnerships

Performance Criteria:

5.1 Maintain networks and other work relationships to provide identifiable benefits for clients and the organisation

5.2 Improve and maintain networks and collaborative partnerships

5.3 Monitor benefits to worker, organisation and client group in ongoing participation

5.4 Evaluate strengths and weaknesses of collaborations and make recommendations for action


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

This course has a blended delivery.  Classes are delivered online with some demonstration of skill and knowledge conducted during face to face workshops (subject to Government restrictions due to Covid 19). Students will learn through shared talks and discussions, and workshops where exercises are conducted to apply learning. Time is spent during classes for students to work on group and individual assessment tasks. In your own time, you will be expected to keep up-to-date with the readings and videos that will be made available to you on Canvas. The classes, readings and videos will prepare you to be able to complete your course assessments.


Teaching Schedule

Course Schedule: Develop and maintain networks and collaborative partnerships  

Semester 1 2021

Week

Topic

Week 1

Understanding the role of networks and collaborative partnerships

  • Defining networks, collaboration and collaborative practice
  • Exploring the value of networks and collaborative practice in community services work
  • Identifying the principles of networking and collaborative partnerships

Assessment 1 Preparation: Develop and present a networking strategy for an organisation.

Week 2

Determining needs and opportunities

  • Identifying and prioritising individual and organisational needs
  • Identifying and addressing network gaps
  • Identifying and addressing collaborative practice gaps

Assessment 2 Preparation: Group Role Play/Part A

Assessment 1 Getting Ready for: Develop and present a networking strategy for an organisation.

Week 3

Developing collaborations strategies

  • Researching and reviewing information about people, services and organisations
  • Developing network relationships and sharing information and resources
  • Defining and documenting collaborations

Assessment 2 Preparation: Group Role Play Part A & Part B (Note: Part B is a written task)

Week 4

Working collaboratively

  • Identifying opportunities that meet client, personal and organisation goals
  • Planning and implementing integrated projects and service delivery
  • Liaising with staff from relevant organisations on a formal and informal basis

Determining needs and opportunities

  • Identifying and prioritising individual and organisational needs
  • Identifying and addressing network gaps
  • Identifying and addressing collaborative practice gaps

Assessment 2 Preparation: Part C Group Role Play 

Week 5

Representing your organisation

  • Promoting a positive image at events and during meetings
  • Communicating issues and practices
  • Implementing confidentiality measures that protect client, organisation and network

Assessment 2 Preparation: Part D Group Role Play 

Week 6

Building strong network and collaborative relationships

  • Promoting a positive image at events and during meetings
  • Communicating issues and practices
  • Implementing confidentiality measures that protect client, organisation and network

Assessment 2 Preparation: Part E Group Role Play 

Week 7

Monitoring and evaluating network and collaborative relationships

  • Monitoring benefits to worker, organisation and client group in ongoing participation
  • Evaluating strengths and weaknesses of collaborations and make recommendations for action
*Teaching schedule and topic/s covered are subject  to change at teachers discretion*


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops


Overview of Assessment

Assessment task 1: Develop a network strategy 

Assessment task 2: Role Play

Assessment task 3: Short Answer Questions 

 


Assessment Tasks

Assessment task 1: Develop a network strategy:

Students will deliver a presentation to gain relevant information about a community service. This includes,  evaluating gaps in service and strategies on how the organisation networks and collaborates with other relevant government and non-government organisations.

Assessment task 2: Role Play

In this assessment students are required to work in groups where each student represents a community services organisation. Students will participate in  several role plays to develop, plan and implement a simulated collaborative partnership. Students will also be required to complete written task associated with developing collaborative partnerships.

Assessment task 3: Short Answer Questions 

In this assessment students are required to provide relevant responses to knowledge questions to demonstrate knowledge and learning to maintain and develop networks and collaborative partnerships.


Assessment Matrix

The assessment matrix is located in canvas at the end of each assessment task.

Other Information

Please refer to the rmit student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview