Course Title: Work with diverse people

Part A: Course Overview

Program: C4365 Certificate IV in Disability

Course Title: Work with diverse people

Portfolio: DSC Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban and Social Studies


Term1 2016,
Term2 2016,
Term2 2017

Course Contact: Renee Costa

Course Contact Phone: 9925 0886

Course Contact Email:

Course Description

In this unit you will focus on the knowledge and skills required to organise, support and monitor individual with disability and complex needs. Your role in will be critical in ensuring their access to the specialist and generic services to meet and support client well being, aspirations, needs and rights and interests.

This unit is taught with:

CHCDIS008  Facilitate community inclusion and participation

CHCDIS005  Develop and provide person-centred services  

CHCDIS010  Provide person-centred services for people with disability with complex needs  

CHCCCS025  Support relationships with carers and families

This unit is assessed with:

CHCDIS010  Provide person-centred services for people with disability with complex needs 

CHCCCS025  Support relationships with carers and families 

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCDIV001 Work with diverse people


2. Appreciate diversity and inclusiveness, and their benefits

3. Communicate with people from diverse backgrounds and situations

4. Promote understanding across diverse groups

1. Reflect on own perspectives

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.  You will be providing person-centred services to people with complex needs in collaboration and/or under the supervision of a relevant professional. 

Overview of Assessment



Assessment Type

Word limit or equivalent

Assessment one

Work responsibilities and practice – short answer questions

200 words per response

Assessment two

Case Study Part 2– based on a person whom you support

Use of RMIT or  organisational formats

Assessment three

Professional Discussion and workplace evidence, Third Party Report