Course Title: Provide individualised support

Part A: Course Overview

Program: C4365 Certificate IV in Disability

Course Title: Provide individualised support

Portfolio: DSC Portfolio Office

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban and Social Studies


Term1 2016,
Term1 2017

Course Contact: Renee Costa

Course Contact Phone: 03 99250886

Course Contact Email:

Course Description

Provision of individualised services and support is central to the disability and community services sectors. In this unit you will focus on the knowledge and skills required to organise, provide and monitor support services established in the individual service plan developed with the individual. Your role in developing and implementing the plan will be critical in ensuring that client preferences are recognised and addressed across a range of life areas.

This unit is taught with:

CHCLEG003 Manage legal and ethical compliance

CHCDIS007 Facilitate the empowerment of people with a disability

CHCDIS005 Develop and provide person-centred services

This unit is assessed with:

CHCDIS007 Facilitate the empowerment of people with a disability.


Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCCCS015 Provide individualised support


1. Determine support needs

2. Provide support services

3. Monitor support activities

4. Complete reporting and documentation

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. This will enhance your capacity to provide individualised supports and services to the people you support.

Overview of Assessment



Assessment Type

Word limit or equivalent

Assessment one

Understanding theory – short answer questions

200 words per response

Assessment two

In-class task: Scenario – providing individualised services and supports

100 -   200 words per response

Assessment three

Performance evidence: workplace professional discussion and sighting of evidence of work roles, responsibilities and training,Third Party report  from workplace supervisor


If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

A student charter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online:;ID=c15i3ciaq8ca