Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term2 2016

Course Code: EMPL7092C

Course Title: Work with diverse people

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4367 - Certificate IV in Allied Health Assistance

Course Contact: Veemita Kaul

Course Contact Phone: 9925 4662

Course Contact Email: veemita.kaul@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre­requisites or corequisites for this unit of competency

Course Description

This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. 

This course applies to all workers and includes a Work Integrated Learning experience in which your knowledge and skills will  be applied and assessed in a real or simulated workplace context and where feedback from industry
and/or community is integral to your experience.

This course includes clinical placement

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCDIV001 Work with diverse people
Element:	1. Reflect on own perspectives
Performance Criteria:	1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness
Element:	2. Appreciate diversity and inclusiveness, and their benefits
Performance Criteria:	2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all
Element:	3. Communicate with people from diverse backgrounds and situations
Performance Criteria:	3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs
Element:	4. Promote understanding across diverse groups
Performance Criteria:	4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required

Learning Outcomes

The critical learning for this course takes place in clinical placement within the health sector and within simulations in RMIT.
As a student in this course you will be instructed in skills through demonstration, modelling and roleplay.

Skills development is supported by lectures on theory and underpinning knowledge, classroom discussions, group work, research and reflective practice.
On completion of this course you should be able to:

1. Reflect on own perspectives
2. Appreciate diversity and inclusiveness, and their benefits
3. Communicate with people from diverse backgrounds and situations
4.  Promote understanding across diverse groups

Details of Learning Activities

A combination of activities will support students learning in this course, such as:

• Face to face and or online lectures to cover theoretical and practical concepts for each topic in the course  
• Students will learn to apply their skills and knowledge to work integrated learning (WIL), during simulations and classroom based learning 
• Observations of performance in the workplace and industry placement or simulated environment will be a valuable part of your learning experience 
• Tutorial activities (individually and in teams) to discuss, debate, critique and consolidate your ideas and extend your understanding around key concepts within specific topics 
• Online discussion and activities support you to collaborate with other students in your course and debate and debate and discuss ideas 
• Self directed study time to enhance and strengthen your knowledge and understanding of theoretical concepts 
• To further facilitate learning, students are strongly encouraged to use a range of communication tools between themselves and their course instructor as well as between themselves and fellow students by using the online learning platform
• Visit to Immigration Museum

Teaching Schedule

There will be three face to face teaching classes and other learning will be undertaken through online teaching.

The face to face meetings will be held in the weeks of -

08/08/16

15/08/16

22/08/16

The students will be required to visit Immigration Museum and the date for the visit will be posted on blackboard

 

 

 

 

 

 

 

Learning Resources

Prescribed Texts

Online learning materials can be accessed by going into the RMIT web sites Online Learning Hub. The online learning materials listed under each topic include: • Course outlines • Lecture notes • Reading materials • Activities

References

Ref 3	3
ref 6	6
ref 6	6
Ref 6	6
Ref 6	6
ref 6	6
Ref 11	11
Ref 11	11
Ref 11	11
Ref 11	11
Ref 11	11
Ref 11	11

Other Resources

PowerPoint Presentations as learning materials

Additional learning materials available through learning Hub

RMIT Library (www.RMIT.edu.au/library)

Overview of Assessment

Assessment Tasks- 

Assessment task 1-

Part A Research assignment Q & A
Part B Video presentation
This assessment task supports Course learning Outcomes (CLOs) 1, 2 & 4

Assessment Task 2:
Reflection based on clinical placement
This assessment task supports Course learning Outcomes (CLOs) 1, 2, 3 & 4

Assessment Task 3: Clinical placement
This assessment task supports knowledge assessment
Students are provided with an assessment overview for the course and a descriptor for each
assessment task.
Feedback is provided on each assessment.

 
 

 

Assessment Tasks

The assessment tasks will include-

1. Online quiz assessment due by              14/09/16

2. Immigration Museum workbook due by    14/09/16

3. Performance Evidence booklet due after 3 days of completion of the clinical placement.

The students are required to participate in all class room based activities so attendance will be compulsory.

Specsavers students

You will be applying for Recognition by Prior Learning (RPL) based on your Specsavers training programs and workplace experience.

Evidence to support your RPL application will be required.

Assessment Matrix

 

Assessment Matrix for Work with Diverse people (CHCDIV001)

Certificate IV in Allied Health Assistance( C4367)

ASSESSMENT METHODS/TYPES OF EVIDENCE:

Interview/ Verbal Questioning	Self-Reflections	Assignment/ Project	Case Study or Role Play	Third Party Verification	Workplace Performance	Research or Report	Portfolio of Evidence	Written Tasks
A	B	C	D	E	F	G	H	I

 

UNIT CODE CHCDIV001 UNIT NAME  Work with diverse people	Delivery Sequence Number:	Cluster: N/A
Foundation Skills:      Yes   No
Elements	Performance Criteria	Related Training Materials	Related Assessment Tasks	Assessment Method See legend above
Reflect on own perspectives	1.1    Identify and reflect on own social and cultural perspectives and biases	Student reflection in class activity	Workbook  and online quizzes	B
1.2    Work with awareness of own limitations in self and social awareness	Student reflection in class activity	Workbook  and online quizzes	B
1.3    Use reflection to support own ability to work inclusively and with understanding of others	Student reflection in class activity	Workbook  and online quizzes	B
1.4    Identify and act on ways to improve own self and social awareness	Student reflection in class activity	Workbook  and online quizzes	B
Appreciate diversity and inclusiveness, and their benefits	2.1.  Value and respect diversity and inclusiveness across all areas of work	Immigration Museum Visit/ learning materials	Workbook  and online quizzes	C, F
2.2.  Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness	Immigration Museum Visit/ learning materials	Workbook  and online quizzes	F
2.3.  Use work practices that make environments safe for all	Immigration Museum Visit/ learning materials	Workbook  and online quizzes	F
Communicate with people from diverse backgrounds and situations	3.1    Show respect for diversity in communication with all people	Student reflection in class activity/ learning materials	Performance evidence booklet	F
3.2    Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence	Student reflection in class activity/ learning materials	Performance evidence booklet	C and F
3.3    Where a language barrier exists, use effective strategies to communicate in the most efficient way possible	Student reflection in class activity/ learning materials	Performance evidence booklet	F
3.4    Seek assistance from interpreters or other persons according to communication needs	Learning materials	Performance evidence booklet	F
Promote understanding across diverse groups	4.1    Identify issues that may cause communication misunderstandings or other difficulties	Student reflection in class activity/ learning materials	Performance evidence booklet/ workbook	C, I and F
4.2    Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity	Student reflection in class activity/ learning materials	Performance evidence booklet/ online quizzes	C, I and F
4.3    Make an effort to sensitively resolve differences, taking account of diversity considerations	Student reflection in class activity/ learning materials	Performance evidence booklet	C, I and F
4.4    Address any difficulties with appropriate people and seek assistance when required	Llearning materials	Performance evidence booklet	C, I and F
Performance Evidence
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:   undertaken a structured process to reflect on own perspectives on diversity recognised and respected the needs of people from diverse social and cultural backgrounds in at least 3 different situations:  · selected and used appropriate verbal and non verbal communication  · recognised situations where misunderstandings may arise from diversity and formed appropriate responses		Clinical Placement / Performance evidence booklet	F and H
Required Knowledge/ Knowledge Evidence
concepts of cultural awareness, cultural safety and cultural competence and how these impact different work roles concepts and definitions of diversity own culture and the community attitudes, language, policies and structures of that culture and how they impact on different people and groups features of diversity in Australia and how this impacts different areas of work and life: political social economic cultural legal and ethical considerations (international, national, state/territory, local) for working with diversity, how these impact individual workers, and the consequences of breaches: discrimination: age disability racial sex human rights: Universal declaration of human rights relationship between human needs and human rights frameworks, approaches and instruments used in the workplace rights and responsibilities of workers, employers and clients, including appropriate action when rights are being infringed or responsibilities not being carried out key areas of diversity and their characteristics, including: culture, race, ethnicity disability religious or spiritual beliefs gender, including transgender intersex generational sexual orientation/sexual identity - lesbian, gay, bisexual, heterosexual key aspects, and the diversity, of Australia’s Aboriginal and/or Torres Strait Islander cultures, including: social, political and economic issues affecting Aboriginal and/or Torres Strait Islander people own culture, western systems and structures and how these impact on Aboriginal and/or Torres Strait Islander people and their engagement with services potential needs of marginalised groups, including: protective factors physical, mental and emotional health issues/care needs	Immigration Museum visit/ class room learning and reflections by each student	Completion of Workbook  and online quizzes/ Student individual reflections	B, C and I

 

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