Course Title: Respond effectively to difficult or challenging behaviour

Part A: Course Overview

Program: C4375 Certificate IV in Optical Dispensing

Course Title: Respond effectively to difficult or challenging behaviour

Portfolio: SEH Portfolio Office

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS5669C

City Campus

TAFE

155T Vocational Health and Sciences

Face-to-Face or Internet or Workplace

Term2 2016

HWSS5669C

City Campus

TAFE

174T School of VE Engineering, Health & Science

Face-to-Face or Internet or Workplace

Term2 2018

Flexible Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS5669C

City Campus

TAFE

174T School of VE Engineering, Health & Science

Face-to-Face or Internet or Workplace

VE 2018 (All)

HWSS5669C

City Campus

TAFE

174T School of VE Engineering, Health & Science

Face-to-Face or Internet or Workplace

VE 2019 (All)

Course Contact: Jade Cusworth

Course Contact Phone: 03 9925 8382

Course Contact Email: jade.cusworth@rmit.edu.au



Course Description

This unit of competency describes the skills and knowledge required to respond effectively to difficult or challenging behaviour of clients and others.  These skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties
 

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

HLTCSD306C Respond effectively to difficult or challenging behaviour

Elements:

1. Plan response

2. Apply response

3. Report and review incidents


Learning Outcomes

See elements above

 


Overview of Assessment

Assessment Task 1: Case Studies

Assessment Task 2: Quiz

Assessment Task 3: Workplace Evidence Log Book