Course Title: Communicate and work in health or community services
Part A: Course Overview
Program: C4375 Certificate IV in Optical Dispensing
Course Title: Communicate and work in health or community services
Portfolio: Vocational Education
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
EMPL7091C |
City Campus |
TAFE |
155T Vocational Health and Sciences |
Face-to-Face or Internet or Workplace |
Term1 2016, Term2 2016 |
EMPL7091C |
City Campus |
TAFE |
174T School of VE Engineering, Health & Science |
Face-to-Face or Internet or Workplace |
Term1 2018, Term2 2018, Term2 2019, Term1 2020, Term2 2020 |
Flexible Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
EMPL7091C |
City Campus |
TAFE |
174T School of VE Engineering, Health & Science |
Face-to-Face or Internet or Workplace |
VE 2018 (All) |
EMPL7091C |
City Campus |
TAFE |
174T School of VE Engineering, Health & Science |
Face-to-Face or Internet or Workplace |
VE 2019 (All) |
EMPL7091C |
City Campus |
TAFE |
174T School of VE Engineering, Health & Science |
Face-to-Face or Internet or Workplace |
VE 2020 (All) |
Course Contact: Jade Cusworth
Course Contact Phone: 03 9925 8382
Course Contact Email: Jade.Cusworth@rmit.edu.au
Course Description
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.
This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
National Competency Codes and Titles
National Element Code & Title: |
CHCCOM005 Communicate and work in health or community services |
Elements: |
1. Communicate effectively with people 2. Collaborate with colleagues 3. Address constraints to communication 4. Report problems to supervisor 5. Complete workplace correspondence and documentation 6. Contribute to continuous improvement |
Learning Outcomes
See elements above
Overview of Assessment
Assessment Tasks
Assessment Task 1: Practical Role Plays
Assessment Task 2: Knowledge Assessment
Assessment Task 3: Portfolio