Course Title: Lead team effectiveness

Part B: Course Detail

Teaching Period: Term1 2017

Course Code: EMPL7100C

Course Title: Lead team effectiveness

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4375 - Certificate IV in Optical Dispensing

Course Contact: Timothy Haigh / Jade Cusworth

Course Contact Phone: +61 3 9925 4846 / +61 3 9925 8382

Course Contact Email: timothy.haigh@rmit.edu.au / jade.cusworth@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

 

This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion. 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBLDR403 Lead team effectiveness

Element:

1. Plan to achieve team outcomes

Performance Criteria:

1.1 Lead the team to identify, establish and document team purpose, roles, responsibilities, goals, plans and objectives in consultation with team members

1.2 Engage team members to incorporate innovation and productivity measures in work plans

1.3 Lead and support team members in meeting expected outcomes

Element:

2. Lead team to develop cohesion

Performance Criteria:

2.1 Provide opportunities for input of team members into planning, decision making and operational aspects of work team

2.2 Encourage and support team members to take responsibility for own work and to assist each other in undertaking required roles and responsibilities

2.3 Provide feedback to team members to encourage, value and reward individual and team efforts and contributions

2.4 Recognise and address issues, concerns and problems identified by team members or refer to relevant persons as required

2.5 Model expected behaviours and approaches

Element:

3. Participate in and facilitate work team

Performance Criteria:

3.1 Actively encourage team members to participate in and take responsibility for team activities and communication processes

3.2 Give the team support to identify and resolve problems which impede its performance

3.3 Ensure own contribution to work team serves as a role model for others and enhances the organisation's image within the work team, the organisation and with clients/customers

Element:

4. Liaise with management

Performance Criteria:

4.1 Maintain open communication with line manager/management at all times

4.2 Communicate information from line manager/management to the team

4.3 Communicate unresolved issues, concerns and problems raised by the team/team members to line manager/management and ensure follow-up action is taken

4.4 Communicate unresolved issues, concerns and problems related to the team/team members raised by line managers/management to the team and ensure follow-up to action is taken


Learning Outcomes


On completion of this unit you should be able to:

 

1. Plan to achieve team outcomes

 

2. Lead team to develop cohesion

 

3. Participate in and facilitate work team

 

4. Liaise with management

 


Details of Learning Activities

Face to face classroom discussion

On-line research/reading

Self directed learning


Teaching Schedule

Specsavers groups

The attendance dates will vary for the individual Specsavers groups. Groups will be advised of their session dates by Specsavers Head Office.


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

You must demonstrate Performance and Knowledge Evidence of the unit in order to be deemed competent.
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
You may be assessed by:
• Oral or written questioning
• Oral presentations
• Assignments and projects
• Direct observation of actual work practice
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and/or audio files
• Work-based activities
• Third-party feedback from a work supervisor/employer
Primary assessment involves on-going practical and applied assessment in a clinical workplace or simulated environment such as a supervised student clinic or at a Work Integrated Learning (WIL) placement activity.

Competency based training requires you to be in attendance in order for assessment to be undertaken.

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.

All Assessment tasks should be performed or submitted by their due dates.
If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.) OR you do attend, but your performance has been affected, you may submit an APPLICATION FOR SPECIAL CONSIDERATION within 2 working days of the due date. If Special Consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration  or speak to your Program Coordinator.
If due to illness or other unforeseen circumstance, you are unable to submit by the due date (e.g. assignment, report, project etc.):
• you may submit an APPLICATION FOR EXTENSION OF TIME FOR SUBMISSION OF ASSESSABLE WORK for an extension of time of up to seven (7) calendar days or less. This must be lodged with the Program Coordinator 1 working day before the original due date. If granted, you will have the opportunity to submit up to 7 days later than the original due date. For advice on this application please visit www.rmit.edu.au/students/assessment/extension or speak to your Program Coordinator.
Or:
• you may submit an APPLICATION FOR SPECIAL CONSIDERATION within 2 working days of the due date. If Special Consideration is granted, you will be given the opportunity to submit the assessment task more than 7 days after the original due date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator.

You are expected to prepare all assignments and other written work in a professional manner. More information on general academic study and writing skills can be found on the “Learning Lab”http://emedia.rmit.edu.au/learninglab/ . All work submitted for assessment must be submitted electronically unless otherwise advised.

Students must keep a copy of all submitted assessments including electronic copies.
Harvard style is used for all referencing and for bibliography.
RMIT University has a strict policy on academic integrity and plagiarism and. Please refer to the website for more information on this policy. www.rmit.edu.au/students/academic-integrity  
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
Your rights and responsibilities as a student can be found at http://www1.rmit.edu.au/students/rights-and-responsibilities  
This course assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced at www.rmit.edu.au/students/assessment  
 


Assessment Tasks

1. Leadership theory assignment

2. Evidence log

Specsavers groups Due Dates:

The Due Dates for assessments will vary for the individual Specsavers groups. These dates will be posted in the "Assessment Due Dates" section of Blackboard.


Assessment Matrix

SSESSMENT METHODS/TYPES OF EVIDENCE:

Interview/ Verbal Questioning

Self-Reflections

Assignment/ Project

Case Study or Role Play

Third Party Verification

Workplace Performance

Research or Report

Portfolio of Evidence

Written Tasks

 

 

NATIONAL UNIT CODE : BSBLDR403

NATIONAL UNIT NAME :Lead team effectiveness (Version 1.0)

RMIT CODE:

EMPL7100C

Elements

Performance Criteria

Related Assessment Tasks

Assessment Method/

Types of Evidence  

1.      Plan to achieve team outcomes

 

1.1    Lead the team to identify, establish and document team purpose, roles, responsibilities, goals, plans and objectives in consultation with team members

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

1.2   Engage team members to incorporate innovation and productivity measures in work plans

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

1.3   Select and prepare personal protective equipment as required

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

2.     Lead team to develop cohesion

2.1. Provide opportunities for input of team members into planning, decision making and operational aspects of work team

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

2.2. Encourage and support team members to take responsibility for own work and to assist each other in undertaking required roles and responsibilities

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

2.3. Provide feedback to team members to encourage, value and reward individual and team efforts and contributions

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

2.4. Recognise and address issues, concerns and problems identified by team members or refer to relevant persons as required

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

2.5. Model expected behaviours and approaches

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

3.     Participate in and facilitate work team

3.1   Actively encourage team members to participate in and take responsibility for team activities and communication processes

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

3.2   Give the team support to identify and resolve problems which impede its performance

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

3.3   Ensure own contribution to work team serves as a role model for others and enhances the organisation's image within the work team, the organisation and with clients/customers

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

4.     Liaise with management

4.1   Maintain open communication with line manager/management at all times

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

4.2   2 Communicate information from line manager/management to the team

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

4.3   Communicate unresolved issues, concerns and problems raised by the team/team members to line manager/management and ensure follow-up action is taken

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

4.4   Communicate unresolved issues, concerns and problems related to the team/team members raised by line managers/management to the team and ensure follow-up to action is taken

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:

·       information about the organisation, including organisational structure, goals, objectives and plans

·       case studies, and where possible, real situations

·       workplace equipment and resources

·       interaction with others.

 

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

 

 

 

Performance Evidence 

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

 

Evidence of the ability to:

·       apply knowledge of organisational goals, objectives and plans

·       develop a team work plan including documentation of how it was generated and how it will be monitored

·       identify and incorporate innovation and productivity measures into a team work plan

·       communicate with team members and management to identify and establish the team purpose, roles, responsibilities, goals plans and objectives and resolve problems

·       use techniques to consult, encourage, support and provide feedback to team members

·       model team leadership behaviours and approaches

·       liaise with management to develop the teamwork plan, resolve issues and ensure follow-up action is taken.

 

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

 

 

 

 

 

 

 

 

 

 

 

 

Assignment / Evidence Log

 

 

 

 

 

 

 

 

 

 

 

Assignment /

Project / Portfolio of Evidence

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role.

 

To complete the unit requirements safely and effectively, the individual must explain principles and techniques associated with:

·       delegation and work allocation

·       goal setting

·       group dynamics and processes

·       individual behaviour and difference

·       leadership styles

·       motivation

·       negotiation

·       problem solving

·       planning

·       workplace innovation

·       workplace productivity.

 

 

 

 

 

 

 

 

 

 

 

 

 

Assignment / Evidence Log

 

 

 

 

 

 

 

 

Assignment / Evidence Log

 

 

 

 

 

 

 

 

 

Assignment /

Project / Portfolio of Evidence

 

 

 

 

 

 

Assignment /

Project / Portfolio of Evidence

 

 

Foundation Skills

 

 

Core Skills from the Australian Core Skills Framework (ACSF)

·       Reading

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

·       Writing

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

·       Oral Communication

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

·       Numeracy

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

·       Learning

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

Employability Skills from the Core Skills for Work Framework (CFW)

 

 

1.      Navigate the world of work

1a. Manage career and work life

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

1b. Work with roles, rights and protocols

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

2.      Interact with others

2a. Communicate for work

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

2b. Connect and work with  others

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

2c. Recognise and utilize diverse perspectives

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

3.      Get the work done

3a. Plan and organise

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

3b. Make decisions

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

3c. Identify and solve problems

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

3d. Create and innovate

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

3e. Work in a digital world

Assignment / Evidence Log

Assignment /

Project / Portfolio of Evidence

 

 

 

Course Overview: Access Course Overview