Course Title: Lead team effectiveness

Part B: Course Detail

Teaching Period: VE 2018

Class Number: All

Class Section: All

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: EMPL7100C

Course Title: Lead team effectiveness

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C4375 - Certificate IV in Optical Dispensing

Course Contact: Jade Cusworth

Course Contact Phone: +61 3 9925 8382

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description


This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion. 

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBLDR403 Lead team effectiveness


1. Plan to achieve team outcomes

Performance Criteria:

1.1 Lead the team to identify, establish and document team purpose, roles, responsibilities, goals, plans and objectives in consultation with team members

1.2 Engage team members to incorporate innovation and productivity measures in work plans

1.3 Lead and support team members in meeting expected outcomes


2. Lead team to develop cohesion

Performance Criteria:

2.1 Provide opportunities for input of team members into planning, decision making and operational aspects of work team

2.2 Encourage and support team members to take responsibility for own work and to assist each other in undertaking required roles and responsibilities

2.3 Provide feedback to team members to encourage, value and reward individual and team efforts and contributions

2.4 Recognise and address issues, concerns and problems identified by team members or refer to relevant persons as required

2.5 Model expected behaviours and approaches


3. Participate in and facilitate work team

Performance Criteria:

3.1 Actively encourage team members to participate in and take responsibility for team activities and communication processes

3.2 Give the team support to identify and resolve problems which impede its performance

3.3 Ensure own contribution to work team serves as a role model for others and enhances the organisation's image within the work team, the organisation and with clients/customers


4. Liaise with management

Performance Criteria:

4.1 Maintain open communication with line manager/management at all times

4.2 Communicate information from line manager/management to the team

4.3 Communicate unresolved issues, concerns and problems raised by the team/team members to line manager/management and ensure follow-up action is taken

4.4 Communicate unresolved issues, concerns and problems related to the team/team members raised by line managers/management to the team and ensure follow-up to action is taken

Learning Outcomes

See elements above


Details of Learning Activities

Face to face classroom discussion

On-line research/reading

Self directed learning

Teaching Schedule

Specsavers groups

The attendance dates will vary for the individual Specsavers groups. Groups will be advised of their session dates by Specsavers Head Office.

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

You must demonstrate Performance and Knowledge Evidence of the unit in order to be deemed competent. 
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
You may be assessed by: 
• Oral or written questioning 
• Oral presentations
• Assignments and projects 
• Direct observation of actual work practice 
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and/or audio files 
• Work-based activities 
• Third-party feedback from a work supervisor/employer
Primary assessment involves on-going practical and applied assessment in a clinical workplace or simulated environment such as a supervised student clinic or at a Work Integrated Learning (WIL) placement activity.

Please click the following link for further information 

Assessment Tasks

1. Leadership theory assignment

2. Evidence log

Specsavers groups Due Dates:

The Due Dates for assessments will vary for the individual Specsavers groups and will be posted on Canvas.

Assessment Matrix

Course Overview: Access Course Overview