Course Title: Manage legal and ethical compliance

Part B: Course Detail

Teaching Period: Term2 2016

Course Code: JUST5756C

Course Title: Manage legal and ethical compliance

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4383 - Certificate IV in Massage Therapy

Course Contact: Joshua Davies

Course Contact Phone: +61 3 9925 4333

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Joanne Spriggs

9925 4289

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.

This unit applies to people working in roles with managerial responsibility for legal and ethical compliance in small to medium sized organisations. There may or may not be a team of workers involved.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCLEG003 Manage legal and ethical compliance


1. Research information required for legal compliance

Performance Criteria:

1.1 Identify sources of information about compliance requirements

1.2 Evaluate own area of work and determine scope of compliance requirements

1.3 Access and interpret information relevant to area of work

1.4 1dentify risks, penalties and consequences of non compliance

1.5 Assess and act on need for specialist legal advice 


2. Determine ethical responsibilities

Performance Criteria:

2.1 Identify the ethical framework that applies to the work context

2.2 Incorporate scope of practice considerations as part of ethical practice

2.3 Evaluate responsibilities to workers, clients and the broader community

2.4 Model ethical behaviour in own work


3. Develop and communicate policies and procedures

Performance Criteria:

3.1 Clearly articulate and document policies and procedures to support legal and ethical practice in readily accessible formats

3.2 Integrate documentation and record keeping requirements into policies and procedures

3.3 Ensure systems protect client information

3.4 Nominate the roles and responsibilities of different people in meeting requirements where multiple people are involved

3.5 Distribute policies, procedures and legal information to colleagues and peers in a timely fashion


4. Monitor compliance

Performance Criteria:

4.1 Evaluate work practices for non-compliance on an ongoing basis, and implement modifications

4.2 Maintain and update required accreditations or certifications

4.3 Refer issues or breaches of ethical or legal practice to relevant people


5. Maintain knowledge of compliance requirements

Performance Criteria:

5.1 Identify and use opportunities to maintain knowledge of current and emerging legal requirements and ethical issues

5.2 Share updated knowledge and information with peers and colleagues.

5.3 Pro-actively engage in process of review and improvement

Learning Outcomes

Details of Learning Activities


All class learning materials, notes and other key learning resources can be accessed via myRMIT at
A combination of activities will support student’s learning in this course, such as:
• Face-to-face &/or online lectures to cover theoretical and practical concepts for each topic in the course
• Students will learn to apply their skills and knowledge to work integrated learning (WIL) in the student & clinical practice environment, during simulations and classroom based learning
• Work experience &/or placements observation of performance in the workplace will be a valuable part of your learning experience
• Tutorial activities (individually and in teams) to discuss, debate, critique and consolidate your ideas and extend your understanding around key concepts within specific topics
• Online discussions and activities to support and collaborate with other students in your course and debate and discuss ideas
• Utilise and develop critical research and cognitive skills to find credible sources of health information
• Self-directed study time (eg. readings or activities around theory) to enhance and strengthen your knowledge and understanding of theoretical concepts
• To further facilitate learning students are strongly encouraged to use a range of communication tools between themselves and their course instructor as well as between themselves and fellow students by using the online learning platform
• It is strongly recommended that students partner up with fellow students in order to practice assessment, treatment and palpation techniques

Teaching Schedule

Law & Ethics - Semester 2, 2016










Introduction to Law and Ethics

Class Charter



Working Ethically and Boundaries

Discussion of Written Knowledge Assessment Task



Confidentiality and Duty of Care

Class Work: Written Knowledge Assessment Task



Consent, Client Rights, Informed Consent and Protecting your Reputation

Class Work: Written Knowledge Assessment Task



Class Visit to Parliament House - Spring Street - TBC



Sexual Misconduct and Respect for Others

Class Work: Written Knowledge Assessment Task



Conflict Management and Communication

Class Work: Written Knowledge Assessment Task



Patient Records and Keeping Accurate Documentation

Class Work: Written Knowledge Assessment Task

Melbourne Cup – Public Holiday



Legal Requirements and Industry Regulation

Class Work: Written Knowledge Assessment Task












Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

This unit is part of an integrated program.
You must demonstrate Performance and Knowledge Evidence of the unit in order to be deemed competent.
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
You may be assessed by:
• Oral or written questioning
• Oral presentations
• Assignments and projects
• Direct observation of actual work practice
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and/or audio files
• Work-based activities
• Third-party feedback from a work supervisor/employer
Primary assessment involves on-going practical and applied assessment in a clinical workplace or simulated environment such as a supervised student clinic or at a Work Integrated Learning (WIL) placement activity.
Competency based training requires you to be in attendance in order for assessment to be undertaken.
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
All Assessment tasks should be performed or submitted by their due dates.
If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.) OR you do attend, but your performance has been affected, you may submit an APPLICATION FOR SPECIAL CONSIDERATION within 2 working days of the due date. If Special Consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit  or speak to your Program Coordinator.
If due to illness or other unforeseen circumstance, you are unable to submit by the due date  (e.g. assignment, report, project etc.):
•         you may submit an APPLICATION FOR EXTENSION OF TIME FOR SUBMISSION OF ASSESSABLE WORK for an extension of time of up to seven (7) calendar days or less. This must be lodged with the Program Coordinator 1 working day before the original due date. If granted, you will have the opportunity to submit up to 7 days later than the original due date. For advice on this application please visit  or speak to your Program Coordinator.
•         you may submit an APPLICATION FOR SPECIAL CONSIDERATION within 2 working days of the due date. If Special Consideration is granted, you will be given the opportunity to submit the assessment task more than 7 days after the original due date. For advice on this application please visit  or speak to your Program Coordinator.
You are expected to prepare all assignments and other written work in a professional manner. More information on general academic study and writing skills can be found on the “Learning Lab” All work submitted for assessment must be submitted electronically unless otherwise advised.
Students must keep a copy of all submitted assessments including electronic copies.
Harvard style is used for all referencing and for bibliography.
 RMIT University has a strict policy on academic integrity and plagiarism and. Please refer to the website for more information on this policy.
 If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
 Your rights and responsibilities as a student can be found at 
This course assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced at
 Credit transfer and RPL
Credit transfer is available to students who have already completed the same or similar courses. Recognition of prior learning is available to students who have relevant prior skills or experience. Please refer to;ID=8u7jborsx9dy
Assessment Tasks

1. Workbook

2. Clinic skills Checklist

The skills and knowledge to be assessed within this unit replicate real work skills within the industry. 


Assessment Matrix

















Interview/ Verbal Questioning


Assignment/ Project

Case Study or Role Play

Third Party Verification

Workplace Performance

Research or Report

Portfolio of Evidence

Written Tasks







NATIONAL UNIT NAME:Manage Legal and Ethical Compliance



Co-delivery: Nil


Performance Criteria

Related Assessment Tasks

Assessment Method/

Types of Evidence  

1.       Research information required for legal compliance

1.1    Identify sources of information about compliance requirements



1.2    Evaluate own area of work and determine scope of compliance requirements




Assessment Tasks

Written Knowledge Assessment Task - Creating an Organisation’s Policies and Procedures Document:

 You will be required to develop an organisation’s policies and procedures document for a fictious massage clinic where you are employed. This document will contain the framework for your organisation’s legal and ethical compliance requirements and responsibilities. Each week in class we will discuss and work on this task. However it is expected that students will also complete this task outside of the classroom in their own time. Your organisation’s policies and procedures document must address ALL the criteria contained within the Assessment Task folder for this subject, in order to receive a satisfactory pass mark for this unit: 

The Due Date for this Assessment task is

Tuesday 15th November 2016

 Please Note:

In order to meet all the necessary requirements for this assessment task you must address all the assessment criteria contained within the assessment task folder for this subject. Failure to address all the criteria listed above may result in a Not Yet Satisfactory (NYS) result.

Assessment Matrix

Course Overview: Access Course Overview