Course Title: Effect changes to existing customer premises equipment systems and equipment

Part B: Course Detail

Teaching Period: Term2 2018

Course Code: EEET7358C

Course Title: Effect changes to existing customer premises equipment systems and equipment

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C4387 - Certificate IV in Telecommunications Engineering Technology

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: vocengineering@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Kenneth Falzon
Telephone: +613 9925 4716
Email: kenneth.falzon@rmit.edu.au 

 

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

This unit describes the skills and knowledge required to effect changes to existing customer premises’ equipment (CPE), systems and products, through producing plans, carrying out alterations and testing new work.

 

It applies to individuals who may be working as linespeople, line installers and technicians for telecommunications carriers, contractors, other service providers or private providers who upgrade or modify customer equipment and systems.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	ICTTEN406 Effect changes to existing customer premises equipment systems and equipment
Element:	1. Prepare requirements for alteration
Performance Criteria:	1.1 Arrange site access according to required procedure and comply with site security arrangements and relevant legislation, codes, regulations and standards 1.2 Assess facilities and capacity to ensure requirements can be met 1.3 Evaluate existing system availability and access to accommodate proposed changes 1.4 Notify appropriate personnel of identified safety hazards at worksite 1.5 Evaluate compatibility of existing and proposed systems and equipment before proceeding with planned changes 1.6 Negotiate planned system outages and outage time with the customer
Element:	2. Document specifications and plans for alteration
Performance Criteria:	2.1 Produce an amendment plan of systems alterations to assess suitability with existing system 2.2 Produce specifications for alteration requirements according to customer requirements 2.3 Select materials and tools and equipment compatible with upgrade activity
Element:	3. Install additional equipment and program system feature changes
Performance Criteria:	3.1 Produce an activity plan for minimal disruption of alterations to ongoing client activity 3.2 Carry out all alterations in a safe manner according to relevant standards and regulations and manufacturer’s specifications 3.3 Test new work in isolation and when integrated with existing systems to confirm compatibility of alterations with existing network
Element:	4. Update plans and records
Performance Criteria:	4.1 Update all plans and documents to show installed systems accurately and clearly 4.2 Complete documentation for customer support
Element:	5. Restore site to required condition
Performance Criteria:	5.1 Remove waste and debris from worksite and dispose of according to environmental requirements to maintain safe worksite conditions 5.2 Recover obsolete equipment and return to customer or disposal of as agreed with customer 5.3 Notify customer of job completion and obtain sign-off

Learning Outcomes

Refer to Elements

Details of Learning Activities

Students will participate in the following teaching methods : lectures and tutorials.

Teaching Schedule

 

Week of study	Topic	Module Learning outcomes	Learning Activities
Week 1	Introduction and overview of course. Characteristics and variability of sound waves.	History of telegraphy and telephony. Basic functions of a telephone. Other types of telephone equipment. Generation and characteristics of sound waves. Loudness, pitch, and bandwidth of sound waves.	Lecture Student Shared drive: Development of modern telephone system. Physics of sound waves. Tutorial: Matter wave characteristics.
Week 2	Sound transmission Processes.	Natural resonance and distortion of sound waves. Intelligibility factor and sensitivity of human ear. Sound power and hearing. Pressure and temperature effects on the speed of sound waves. Measurement of characteristics of sound waves. Dynamic range of sound waves.	Lecture Student Shared drive: Production of voice signals and the characteristics of human hearing. Distortion of sound waves. Dynamic range and bandwidth of voice and audio signals. Tutorial: Bandwidth and amplitude of waves.
Week 3	Characteristics and operation of telephone transmitter.	Function of telephone transmitters. Construction and operation of transmitters. Major components of a telephone transmitter. Directional response of telephone transmitters.	Lecture Student Shared drive: Construction and operation of the major components of a telephone transmitter. Characteristics of sound waves produced by the underlying electro-mechanics Tutorial: Examination of a physical telephone transmitter.
Week 4	Characteristics and operation of a telephone receiver.	Function of telephone receivers. Construction and operation of receivers. Major components of a telephone receiver.	Lecture Student Shared drive: Construction and operation of the major components of telephone receivers Conversion of the energy of sound waves into the corresponding voltage and current signals. Physical properties of the materials used in the receiver transducer. Tutorial: Examination of a physical telephone receiver.
Week 5	Circuit level operation of a simple telephone.	Basic circuits of telephone. Incoming and outgoing circuits. Tone dialling and Dual Tone Multi Frequency (DTMF). 2-wire and 4-wire handsets.	Lecture Student Shared drive: Basic circuits connecting the common telephone to the carrier call office. Description of modern tone dialling and DTMF. Different types of telephone apparatus. Tutorial: Comparison of pulse and tone dial telephones and observation of DTMF signals.
Week 6	Customer switching system installation.	Range of customer switching systems (CSS) available. Major components of a CSS.	Lecture Student Shared drive: Describe the various sub-systems of a customer switching system. Range of functionality provided by CSS. Major vendors and their products. Tutorial: Construct block diagram of a typical CSS.
Week 7	Services offered by customer switching systems.	TIE and ISDN lines. Paging, music and metering systems. TIMS and messaging services. Speed dialling, call forwarding, call back, and hunt groups.	Lecture Student Shared drive: Description and function of TIE and ISDN lines in a CSS. Description of services offered by a CSS: paging, music-on-hold, call metering, call forwarding, and call back. Describe various messaging services and hunt groups. Tutorial: Details of TIE and ISDN lines
Week 8	Review	Review of important topics that have been highlighted during the course
Week 9	Development of customer switching systems.	Stored program control. Time division switching. Computer controlled digital switches.	Lecture Student Shared drive: Principles of time division multiplexing (TDM). Development of modern microprocessor controlled digital switches and customer switching systems. Tutorial: Time Division Multiplexing in telephony.
Week 10	Different types of customer switching systems	Different types of phones available for a CSS. Digital PABX systems. Ports and extensions.	Lecture Student Shared drive: Various types of phones available for connection to a CSS. Describe the major components of a PABX system. Describe the ports and extensions available on a PABX and their uses. Tutorial: Describe the functions of PABX with the aid of block diagram.
Week 11	Installation of customer switching system cabling.	CSS cable systems and standards. Dimensioning CSS cable systems.	Lecture Student Shared drive: Describe in detail various cable system used in the installation of  CPE/CSS, and the corresponding standards documents Detail the processes used in the dimensioning of cable systems. Tutorial: Cable dimensioning calculations.
Week 12	Installation of customer switching system.		Lecture Student Shared drive: Describe in detail the procedures to be followed during the installation of a CSS, including those covering mechanical and power aspects. Tutorial: Installation procedure checklist.
Week 13	Installation of customer switching system.		Lecture Student Shared drive: Continue with the installation procedures to be followed during the installation of a CSS. Describe procedures for testing of CSS equipment. Tutorial: Installation procedure checklist.
Week 14	Installation of customer access equipment (CAE) earthing.	Earthing and surge suppression. Protective earth systems. Communications earthing systems. Differential earth clamps. Surge voltages and their suppression.	Lecture Student Shared drive: Describe the physics involved in the generation of voltage surges and the associated dangers Describe the various types of components and systems available for the suppression of voltage surges. Describe the use and proper installation of voltage surge suppression systems. Tutorial: Inspect voltage surge protection components.
Week 15	Printed circuit board (PCB)	PCB handling and storage. Electrostatic discharge (ESD), protection and precautions. Protection against mechanical and environmental damage.	Lecture Student Shared drive: Describe the physical principles underlying the phenomenon of Electrostatic Discharge. Describe electromechanical structure of printed circuit boards present in all modern electronic equipment. Describe the safe handling procedures concerning PCBs, to prevent damage due to ESD, mechanical stress, and environmental conditions. Tutorial: Examine typical PCBs present in CSS and other electronic systems.
Week 16	Practical Test   Review	Review of important topics that have been highlighted during the course of the semester.	Practical Test
Week 17	Closed book test		Closed Book Test
Week 18	Catch up for missed items

 

  

 

Learning Resources

Prescribed Texts

References

Other Resources

Learning materials available in Canvas.

Overview of Assessment

Assessment Tasks

Students must pass each of the following assessment tasks to demonstrate competent.

Assessments
Assessment 1	Practical Test
Assessment 2	Closed Book Test

 These tasks assess the following Course Learning Outcomes (CLOs):

 Assessment Mapping Matrix

Elements / Performance Criteria Covered	Assessment 1	Assessment 2
1.1	X	X
1.2	X	X
1.3	X	X
1.4	X	X
1.5	X	X
1.6	X	X
2.1	X	X
2.2	X	X
2.3	X	X
3.1	X	X
3.2	X	X
3.3	X	X
4.1	X	X
4.2	X	X
5.1	X	X
5.2	X	X
5.3	X	X

To be deemed competent you must demonstrate an understanding of all aspects required of the competency.

 

Assessment Tasks

You are required to complete the following Assessment Tasks:

Assessment 1:   Practical Test        ( Week 16)    
Assessment 2:   Closed Book Test    (Week 17 ) 


All assessment tasks need to be successfully completed to demonstrate competence.

Your assessment for this course will be marked using the following table:

CA Competency Achieved
NYC Not yet Competent
DNS Did not Submit

Assessment Matrix

 

Assessment Task	Elements
Practical Test	Elements 1, 2, 3, 4, and 5
Closed Book Test	Elements 2, 3, and 4

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):  You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is: •Relevant • Current • Satisfies the learning/competency outcomes of the course   Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL.      Study and learning Support:     Study and Learning Centre (SLC) provides free learning and academic development advice to you.   Services offered by SLC to support your numeracy and literacy skills are:     assignment writing, thesis writing and study skills advice   maths and science developmental support and advice   English language development     Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support     Equitable Learning Services (ELS):   If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.  Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).   Late submission:     If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.   The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted.   If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.     Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked.     Special consideration:     Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration     Plagiarism:     Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.     Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.    Other Information:     All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails

Student Directed Hours

* In this course, minimum student directed hours are 5 in addition to 45 scheduled teaching hours.
* Student directed hours involve completing activities such as reading online resources, assignment, and individual student-teacher course-related consultation .

Course Overview: Access Course Overview