Course Title: Organise surveying field services

Part A: Course Overview

Program: C4388 Certificate IV in Surveying

Course Title: Organise surveying field services

Portfolio: SEH Portfolio Office

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

GEOM5141C

City Campus

TAFE

174T School of VE Engineering, Health & Science

Face-to-Face

Term1 2017,
Term2 2017,
Term1 2018,
Term2 2018,
Term1 2019

Course Contact: Thierry Demathieu

Course Contact Phone: +61 3 9925 8359

Course Contact Email: thierry.demathieu@rmit.edu.au



Course Description

This unit describes the performance outcomes, skills and knowledge required to identify customer needs and monitor service provided to customers. Operators may exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over either a short or long term interaction.

Pre-requisite Courses and Assumed Knowledge and Capabilities

NIL



National Competency Codes and Titles

National Element Code & Title:

CPPSIS4027 Organise surveying field services

Elements:

1. Plan surveying field services.

2. Conduct field service tasks.

3. Complete field service tasks.


Learning Outcomes

See elements above

 


Overview of Assessment

Assessment Tasks

You must pass each of the following assessment tasks to demonstrate competency 

Assessment

Task 1

Assessment 1

Task 2

Assessment 2