Course Title: Coordinate maintenance and repair of properties and facilities

Part A: Course Overview

Program: C4394 Certificate IV in Strata Community Management

Course Title: Coordinate maintenance and repair of properties and facilities

Portfolio: Vocational Education

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Flexible Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
BUSM8760C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Internet	VE 2017 (SCM1)
BUSM8760C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Internet	VE 2018 (All)
BUSM8760C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Internet	VE 2019 (All)
BUSM8760C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Internet	VE 2020 (All)

Course Contact: Thierry Demathieu

Course Contact Phone: +61 3 9925 8359

Course Contact Email: thierry.demathieu@rmit.edu.au

Course Description

This unit of competency specifies the outcomes required to plan and coordinate the repair, maintenance and modification of properties and facilities. It requires the ability to plan and document work activities effectively, coordinate and monitor subcontractors, and check and report the results of work performed.

The unit supports workers in the property industry who are involved in planning and coordinating the maintenance and repair of properties and facilities. It applies to real estate agents, property managers, strata managers and facility managers.

Licensing, legislative, regulatory or certification requirements apply to this unit in some States and Territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.

Pre-requisite Courses and Assumed Knowledge and Capabilities

NIL

National Competency Codes and Titles

National Element Code & Title:	CPPDSM4044 Coordinate maintenance and repair of properties and facilities
Elements:	1. Plan repair or maintenance operation. 2. Coordinate repair or maintenance operation. 3. Check and record completed repair or maintenance operation.

Learning Outcomes

On completion of this, course you should be able to:
1. Plan repair or maintenance operation.
   1.1 Repair or maintenance requirements are confirmed.
   1.2 Site access and specific site requirements are identified and appropriate arrangements are made.
   1.3 Work order is prepared and contingencies are planned to ensure client and organisational requirements are met in an efficient and effective manner.
   1.4 Safety and security requirements are recognised and implemented.
   1.5 Communication channels and processes are established.
2. Coordinate repair or maintenance operation.
   2.1 Repair or maintenance operation is monitored against work schedules to ensure completion within designated timeframes.
   2.2 Factors affecting achievement of scheduled work are identified and required variations to schedules are negotiated and agreed.
   2.3 Established communication channels and processes are used to ensure accurate exchange of information throughout operation.
   2.4 Situations requiring specialist advice are identified and assistance is sought as required.
3. Check and record completed repair or maintenance operation
   3.1 Notification of completed repair or maintenance is received and checked against client and organisational requirements.
   3.2 Inspection is arranged to confirm repair or maintenance is fully operational and meets performance specifications and industry standards.
   3.3 Faults, errors or omissions are verified and prompt remedial action is determined and arranged.
Documentation of repair or maintenance is prepared using business equipment and technology.

Overview of Assessment

Assessment may include but not limited to a variety of methods including written short answers, assignments, online quizzes, interactive tasks and multiple choice questions. You will be asked to demonstrate to your teacher/assessor the skills gained during this course to the relevant industry standards. Assessment activities will occur throughout this course and feedback will be provided at regular intervals.