Course Title: Work in the property industry

Part B: Course Detail

Teaching Period: VE 2017

Class Number: See specific class number

Class Section:

Course Code: BUIL6388C

Course Title: Work in the property industry

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C4394 - Certificate IV in Strata Community Management

Course Contact: Mimma Luppino

Course Contact Phone: +61 3 9925 4979

Course Contact Email: mimma.luppino@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIL

Course Description

This unit of competency specifies the outcomes required to apply foundation knowledge to work effectively and efficiently in the property industry. It covers the basic entry-level functions to enable compliance with legislative, financial and procedural requirements. It requires the ability to identify potential risks associated with a range of activities in the property industry, and opportunities for improving own professional development. 

The unit supports workers in the property industry who are required to apply foundation knowledge to work effectively and efficiently in the industry. It applies to real estate agents, property managers, strata managers and facility managers.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CPPDSM3016 Work in the property industry

Element:

1. Interpret and comply with legislative, financial and procedural requirements

Performance Criteria:

1.1 Legislative, financial and procedural requirements relevant to agency services are identified and interpreted according to client needs and organisational requirements.

1.2 Key principles relating to consumer protection and trade practices are identified and interpreted according to legislative and industry requirements.

1.3 Own interpretation and application of legislative, financial and procedural requirements are confirmed with relevant people to ensure consistent and accurate understanding.

1.4 Situations requiring specialist advice are identified and assistance is sought as required according to organisational procedures.

Element:

2. Interpret and comply with ethical practices and rules of conduct

Performance Criteria:

2.1 Regulatory and industry standards, codes of ethics and conduct are identified and interpreted according to organisational requirements.

2.2 Key principles relating to agency ethical values are identified and interpreted according to legislative and industry requirements.

2.3 Own interpretation and application of ethical and conduct requirements are confirmed with relevant people to ensure consistent and accurate understanding.

2.4  Situations requiring specialist advice are identified and assistance is sought as required according to organisational procedures.

 

Element:

3. Interpret work role and responsibilities

Performance Criteria:

3.1 Own role and responsibilities are identified and confirmed with relevant people according to organisational requirements.

3.2 Work tasks are identified, scheduled and completed within designated timeframes according to client and organisational requirements.

3.3 Work reflects an understanding and respect of individual differences, and work practices are adapted as appropriate to meet the specific needs of relevant people.

3.4 Feedback from clients and colleagues is sought and used to determine professional competency and quality of performance, and to identify key areas for improvement.

3.5  Information regarding learning and professional development is recorded and maintained according to organisational requirements.

Element:

4. Identify risks

Performance Criteria:

4.1 Potential and existing risks are identified and reported to relevant people according to organisational procedures.

4.2 Recommendations on appropriate strategies to minimise risks and complaints are discussed with relevant people.

4.3 Limitations in identifying risks are identified and assistance is sought from relevant people according to organisational requirements.

4.4 Appropriate information collection techniques are used to access information on potential and existing risks from individuals and groups.

Element:

5. Complete standard contractual documentation

Performance Criteria:

5.1  Standard documentation for property operations is completed according to legislative and procedural requirements.

5.2   Business equipment and technology are used as required to complete documentation according to applicable OHS, organisational and industry requirements.

5.3   Written information meets organisational standards of language, accuracy and relevance and is used in an ethically and legally appropriate manner.

5.4    Property documentation and information systems are securely maintained according to confidentiality, legislative and organisational requirements.

Element:

6. Access information on industry employment and professional development requirements

Performance Criteria:

6.1    Industry employment and professional development requirements are accessed and interpreted to ensure own continuous professional development.

6.2    Employee and employer rights and responsibilities, including remuneration and awards, are accessed and interpreted.

6.3    Key industry and statutory organisations able to assist own professional development are identified and assistance is sought as required.

6.4    Industry competency standards and other relevant benchmarks are identified and reviewed to establish future professional development needs and priorities.


Learning Outcomes


On completion of this, course you should be able to:
1. Interpret and comply with legislative, financial and procedural requirements.
   1.1 Legislative, financial and procedural requirements relevant to organisation’s services are identified.
   1.2 Key principles relating to consumer protection and trade practices within the context of own role are        identified and interpreted.
   1.3 Own interpretation and application of legislative, financial and procedural requirements are confirmed to    ensure consistent and accurate understanding.
   1.4 Situations requiring specialist advice are identified and assistance is sought as required.
2. Interpret and comply with ethical practices and rules of conduct.
   2.1 Regulatory and industry standards, and codes of ethics and conduct are identified and interpreted.
   2.2 Key principles relating to organisation’s ethical values are identified and interpreted in line with                legislative and industry requirements.
   2.3 Own interpretation and application of ethical and conduct requirements are confirmed to ensure                consistent and accurate understanding.
   2.4 Situations requiring specialist advice are identified and assistance is sought as required.
3. Interpret work role and responsibilities.
   3.1 Own role and responsibilities are identified and confirmed with supervisor.
   3.2 Work tasks are identified, scheduled and completed within designated timeframes.
   3.3 Work practices are adapted to meet the specific needs of relevant people.
   3.4 Feedback from clients and colleagues is sought and used to determine professional competency and        quality of performance, and to identify key areas for improvement.
   3.5 Information regarding learning and professional development is recorded and maintained.
4. Identify risks.
   4.1 Potential and existing risks are identified and reported according to organisational procedures.
   4.2 Recommendations on appropriate strategies to minimise risks and complaints are discussed with              supervisor.
   4.3 Limitations in identifying risks are identified and assistance is sought.
   4.4 Information collection techniques are used to access information from individuals and groups on              identified potential and existing risks.
5. Complete standard contractual documentation.
   5.1 Standard documentation for property operations is completed according to legislative and                        organisational requirements.
   5.2 Business equipment and technology are used as required to complete documentation.
   5.3 Written information is prepared that complies with organisational standards of language, accuracy and      relevance; and is used in an ethically and legally appropriate manner.
   5.4 Property documentation and information systems are securely maintained.
6. Access information on industry employment and professional development requirements
   6.1 Industry employment and professional development requirements are accessed and interpreted to          ensure own continuing professional development.
   6.2 Employee and employer rights and responsibilities, including remuneration and awards, are accessed        and interpreted.
   6.3 Key industry and statutory organisations able to assist own professional developments are identified        and assistance is sought as required.
   6.4 Industry competency standards and other relevant benchmarks are identified and reviewed to establish    future professional development needs and priorities.


Details of Learning Activities

Students will be accessing online materials and resources.
The program area is designed with interactivity utilizing drop down information through online presentations. This information is packaged within videos and text.

The learning material is accessed via Blackboard (RMIT Learning Management System or LMS).

Interaction with other students is encouraged through Google Communities to engage with other students and facilitate their learning.
Online support and feedback is provided by educators via both Blackboard and Google communities to assist in learning activities.


Teaching Schedule

Students are expected to engage in online learning at their own pace within the delivery period of the program area (course).
The program area (course) is structured to provide sequential learning. Please see the assessment matrix below.


Learning Resources

Prescribed Texts


References


Other Resources

NIL


Overview of Assessment

Assessment may include but not limited to a variety of methods including written short answers, assignments, online quizzes, interactive tasks and multiple choice questions. You will be asked to demonstrate to your teacher/assessor the skills gained during this course to the relevant industry standards. Assessment activities will occur throughout this course and feedback will be provided at regular intervals.


Assessment Tasks

This unit of competency is part of an integrated program. You must demonstrate Performance and Knowledge evidence of the unit in order to be deemed competent.
Assessment methods have been designed to measure achievement of each competency over a range of assessment tasks.
The assessment methods may include:

  • multiple choice
  • online quizzes
  • short answer questions
  • written tasks
  • assignments
  • case studies
  • workplace evidence

Feedback will be provided to you throughout the program through Blackboard and/or Google communities.
All assessment tasks must be submitted within the given time frame to avoid timing out.
You are expected to prepare all assignments and other written work in a professional manner. More information on general academic study and writing skills can be found on the “Learning Lab” http://emedia.rmit.edu.au/learninglab/ (http://emedia.rmit.edu.au/learninglab/). All work submitted for assessment must be submitted electronically.


Assessment Matrix

The assessment mapping demonstrates alignment of assessment tasks with the elements and performance criteria as stipulated in the unit of competency. The assessment matrix is available on BlackBoard with links to the Assessment task sheet(ATS).

 

Assessment Code

Assessment Name

Elements

Performance Criteria

PIQ001

The property industry  multiple choice questions

1, 2

1.1, 1.2
2.1, 2.2

REQ001

Real Estate Knowledge question

1, 2, 3, 6

1.1, 1.2,

2.1, 2.2, 2.4,

3.5,

6.2, 6.3, 6.4

STR001

Real Estate Knowledge question

1, 2, 3, 6

1.2,

2.1, 2.2,

3.5

6.4

STR001a

Strata Knowledge question

5

5.1, 5.2, 5.3

STR002

Strata Knowledge - Job Description and workplace evidence option

3, 6

3.1, 3.2, 3.3, 3.5

6.1, 6.3, 6.4

WPR001

Matching Quiz and has a workplace evidence option

4

4.1, 4.2, 4.3, 4.4

WPP003

Workplace practices Multiple choice

1, 2, 3, 5,

1.3, 1.4

2.3,

3.4, 3.5,

5.4

Other Information

NIL

Course Overview: Access Course Overview