Course Title: Participate in workplace communications

Part A: Course Overview

Program: C5161 Diploma of Conservation and Land Management

Course Title: Participate in workplace communications

Portfolio: SEH Portfolio Office

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences

Face-to-Face or Workplace

Term2 2009

Course Contact: Bruce Partland

Course Contact Phone: +61 3 9925 8323

Course Contact Email:

Course Description

This competency standard covers the process of effectively participating in workplace communications. It requires the ability to follow simple spoken messages, perform routine workplace duties, follow simple
written notices, obtain and provide information in response to workplace requirements, complete relevant work related documents, and
participate in workplace meetings and discussions. Participating in workplace communications requires an understanding of different modes of communication, basic mathematical processes, and knowledge
of communication procedures and systems and technology relevant to the enterprise and the individual’s work responsibilities.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are none relevant

National Competency Codes and Titles

National Element Code & Title:

RTC2801A Participate in workplace communications


1. Follow routine spoken messages

2. Perform workplace duties following routine written notices

3. Obtain and provide information in response to workplace requirements

4. Complete relevant work related documents

5. Participate in workplace meetings and discussions

Learning Outcomes

This is a competency based course

Overview of Assessment

Assessment for this course may include reports and assignments and observation of workplace performance.