Course Title: Apply quality system and continuous improvement processes

Part A: Course Overview

Program: C5182 Diploma of Laboratory Technology (Pathology Testing)

Course Title: Apply quality system and continuous improvement processes

Portfolio: SEH Portfolio Office

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences


Term1 2010,
Term1 2011

Course Contact: Namrita Kaul

Course Contact Phone: (03) 9925 4309

Course Contact Email:

Course Description

This unit of competency covers the exercise of good laboratory practice and effective participation in quality improvement teams. Personnel are required to ensure the quality and integrity of their own work and detect non-conformances and work with others to suggest improvements in productivity and quality.

Pre-requisite Courses and Assumed Knowledge and Capabilities

This unit of competency has no prerequisites.

National Competency Codes and Titles

National Element Code & Title:

PMLQUAL401B Apply quality system and continuous improvement processes


Analyse opportunities for corrective and/or optimisation action

Participate in the implementation of recommended action(s)

Recommend corrective and/or optimisation actions

Satisfy quality system requirements in daily work

Learning Outcomes

Overview of Assessment

Assessments for this course typically consist of:
• Class activities
• Assignments
• Presentations
• Exam