Course Title: Apply quality system and continuous improvement processes
Part B: Course Detail
Teaching Period: Term1 2011
Course Code: MIET5797C
Course Title: Apply quality system and continuous improvement processes
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C5182 - Diploma of Laboratory Technology (Pathology Testing)
Course Contact: Namrita Kaul
Course Contact Phone: (03) 9925 4309
Course Contact Email: namrita.kaul@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Namrita Kaul
Tel: 9925 4309
namrita.kaul@rmit.edu.au
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This unit of competency has no prerequisites.
Course Description
This unit of competency covers the exercise of good laboratory practice and effective participation in quality improvement teams. Personnel are required to ensure the quality and integrity of their own work and detect non-conformances and work with others to suggest improvements in productivity and quality.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
PMLQUAL401B Apply quality system and continuous improvement processes |
Element: |
Analyse opportunities for corrective and/or optimisation action |
Performance Criteria: |
|
Element: |
Participate in the implementation of recommended action(s) |
Performance Criteria: |
The element is: |
Element: |
Recommend corrective and/or optimisation actions |
Performance Criteria: |
1. Analyse cause(s) to predict likely impacts of change(s) and decide on the appropriate action(s) |
Element: |
Satisfy quality system requirements in daily work |
Performance Criteria: |
1. Access information on quality system requirements for own job function |
Learning Outcomes
Details of Learning Activities
Online learning activities, online quizzes/assessment tasks, lectures, class activities, group work and peer learning.
Teaching Schedule
Date | Week No | Topic |
7th Feb | 1 | Introduction, Meaning of quality, Basics of quality and quality system Meaning of QA, QC and QM and role of Quality in a Laboratory |
14th Feb |
2 | Continue with previous week and Various organisations and their roles in managing quality in a laboratory |
21st Feb |
3 | Safety in a laboratory, QC procedures, measurements and parameters, accuracy and precision, bias, range of acceptance |
28th Feb |
4 | Document and data control in a laboratory |
7th Mar |
5 | QC and Non-conformance, Budgeting and Stock control |
14th Mar |
6 | Audits – Internal and External |
21st Mar |
7 | Review of Basic Statistics, QC tools |
28th Mar | 8 | Introduction to Control Charts, Mid sem revision |
4th Apr |
9 | Mid sem Exam |
11th Apr |
10 | Statistics in QC, Levey-Jennings Charts, More on control charts |
18th Apr |
11 | X-bar Charts, R-Charts |
25th Apr |
12 | Student Vacation |
2nd May |
13 | Cusum Charts, QC Tools, Moving Average and Range Charts |
9th May |
14 | Susum charts, QC tools, Moving Average and Range charts |
16th May |
15 | Ishikawa charts, Pareto Charts and PDCA Cycle |
23rd May |
16 | Definitions/Terminology used in QC |
30th May |
17 | Staff Management, Ethics and Legalities Revision Week |
6th June |
18 | Exam Week |
Learning Resources
Prescribed Texts
No prescribed text as handouts will be provided throughout the semester. |
References
Other Resources
Handouts/Notes on Learning Hub
Overview of Assessment
Assessments for this course typically consist of:
• Class activities
• Assignments
• Presentations
• Exam
Assessment Tasks
To pass this course you must pass all summative assessment tasks
Formative Assessment:
(ungraded activities)
Online Worksheets/Quizzes during the class
Group Activities
Summative Assessment:
1. Two theory exams : 70%
2. Online worksheets/quizzes/assignments: 25%
3. Participation in Online Forums/Discussions: 5%
Assessment Matrix
Satisfy quality system requirements in daily work | Analyse opportunities for corrective and/or optimisation action | Recommend corrective and/or optimisation | Participate in the implementation of recommended action(s) | Participate in the development of continuous improvement strategies |
|
Task 1 Understanding the basics of Quality |
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Task 2 Understanding QC in a medical laboratory |
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Task 3 Mid Sem Exam |
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Task 4 Understanding Audit |
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Task 5 Control Charts |
| | | ||
Task 6 End of Sem Exam |
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Participation in Discussion Forums(ongoing) 5% | | | | | |
Other Information
Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data and oral presentation. Plagiarism occurs when the origin of the material used is not appropriately cited.
It also occurs through enabling plagiarism, which is the act of assisting or allowing another person to plagiarise or to copy your own work. Please make sure you consider this carefully in completing all your work and assessments in this course and if you are unsure about whether you might have plagiarised, seek help from your teacher.
Students must attend 80% of practical classes to pass. Practical exercises will be chosen for presentation as formal reports. If they are not satisfactory, you will be given an opportunity to resubmit. If you are absent from a session nominated for a formal report and you have applied for special consideration, it is your responsibility to negotiate a replacement report with the teacher. You MUST submit the number of required reports in order to pass the subject.
Students are required to submit work on the due date at the School Office using the cover sheets provided. The work will be accepted through the School Office and you will receive a receipt which you should keep as proof of submission. Students must NOT submit work directly to the teacher.
Late submission of work will incur a penalty of 5% of the maximum mark per day unless Special Consideration is applied for in writing using the required form. Marks can be deducted until the minimum pass mark is reached, after which no further marks will be deducted. Work will not be accepted more than 1 week after the due date.
Any student who, because of illness or other circumstances beyond their control, has been prevented from attending a test, or whose performance in a test was affected by illness or other circumstances beyond their control may apply for Special Consideration. This must be done within 48 hours of the missed assessment/ assignment by lodging the appropriate form (available at the 6th floor office) with medical certificate or other supporting documentation at the Reception Office on Level 6, Building 51. Note: It is the policy of the School of Life and Physical Sciences NOT to AUTOMATICALLY PROVIDE SUPPLEMENTARY OR DEFERRED EXAMS. You will be advised of the outcome of your application for Special Consideration. The taking of Annual Leave does NOT constitute grounds for special consideration.
Course Overview: Access Course Overview