Course Title: Implement effective workplace relationships

Part A: Course Overview

Program: C5184 Diploma of Food Science & Technology

Course Title: Implement effective workplace relationships

Portfolio: SEH Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences

Face-to-Face or Internet or Workplace

Term1 2012,
Term1 2013

Course Contact: Judi McCann

Course Contact Phone: +61 3 9925 8366

Course Contact Email:

Course Description

This unit specifies the outcomes required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Communicate in the workplace

National Competency Codes and Titles

National Element Code & Title:

BSBFLM403B Implement effective workplace relationships


Collect, analyse and communicate information and ideas.

Develop and maintain networks and relationships.

Develop trust and confidence.

Manage difficulties into positive outcomes.

Learning Outcomes

Overview of Assessment

Assessments for this course consist of:
• Class activities
• Assignments
• Presentations
• Exam