Course Title: Demonstrate quality management practices
Part B: Course Detail
Teaching Period: Term1 2012
Course Code: MIET5798
Course Title: Demonstrate quality management practices
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C5184 - Diploma of Food Science & Technology
Course Contact: Sam Cutri
Course Contact Phone: +61 3 99254876
Course Contact Email: sam.cutri@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
There are none
Course Description
This unit covers the skills and knowledge required to resolve workplace problems through the application of quality systems
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
VBP073 Demonstrate quality management practices |
Element: |
1. Identify the key concepts of quality management. |
Performance Criteria: |
1.1 Characteristics of a quality product/service are established. |
Element: |
2. Identify and source relevant quality system standards for the food industry. |
Performance Criteria: |
2.1 Relevant Australian and International quality system standards are identified. |
Element: |
3. Identify and demonstrate quality improvement tools and techniques. |
Performance Criteria: |
3.1 Quality improvement techniques and tools, in quality management, are recognized. |
Element: |
4. Apply quality management principles to workplace nonconformances |
Performance Criteria: |
4.1 Workplace non-conformances or problem are identified. |
Element: |
5. Contribute to an internal audit team. |
Performance Criteria: |
5.1 The objectives and scope of audit are accessed. |
Learning Outcomes
This is a competency based unit
Details of Learning Activities
Presentations, Classroom Discussions, Internet activities
Teaching Schedule
1 Introduction
2 Introduction Video Deming
3 Specifications Video Crosby
4 Activities/assignment
5 Quality systems
6 ISO 9000
7
8 Activities/assignment
9 Quality Tools Video
10 Quality tools
11 Quality audit
12 Activities/assignment
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment may include tests and assignments
Assessment Tasks
Assignments 60 % Due 24/3/12
Test 40% Due 8/6/12
Assessment Matrix
Course Overview: Access Course Overview