Course Title: Manage project quality

Part B: Course Detail

Teaching Period: Term2 2011

Course Code: MIET6036C

Course Title: Manage project quality

School: 130T Vocational Engineering

Campus: City Campus

Program: C5201 - Diploma of Building and Construction (Building)

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit specifies the outcomes required to manage quality within projects. It covers determining quality requirements, implementing quality assurance processes, and using review and evaluation to make quality improvements in current and future projects.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBPM505A Manage project quality


1. Determine Quality Requirements

Performance Criteria:

1.1 Determine quality objectives, standards and levels, with
input from stakeholders and guidance of a higher project
authority, to establish the basis for quality outcomes and a
quality management plan
1.2 Select and use established quality management
methods, techniques and tools to determine preferred
mix of quality, capability, cost and time
1.3 Identify quality criteria, obtain agreement from a higher
project authority and communicate to stakeholders, to
ensure clarity of understanding and achievement of quality
and overall project objectives
1.4 Include agreed quality requirements in the project plan
and implement as basis for performance measurement


2. Implement Quality Assurance

Performance Criteria:

2.1 Measure and document results of project activities and
product performance throughout the project life cycle to
determine compliance with agreed quality standards
2.2 Identify causes of unsatisfactory results, in consultation
with client, and recommend appropriate actions to a
higher project authority to enable continuous improvement
in quality outcomes
2.3 Conduct inspections of quality processes and quality
control results to determine compliance of quality
standards to overall quality objectives
2.4 Maintain a quality management system to enable effective
recording and communication of quality issues and
outcomes to a higher project authority and stakeholders


3. Implement Project Quality Improvements

Performance Criteria:

3.1 Review processes and implement agreed changes
continually throughout the project life cycle to ensure
continuous quality improvement
3.2 Review project outcomes against performance criteria to
determine the effectiveness of quality management
processes and procedures
3.3 Identify and document lessons learned and recommended
improvements, and pass on to higher project authority for
application in future projects

Learning Outcomes

Details of Learning Activities

Students will learn through a number of planned activities (face to face classes, workplace/site visits, simulated workplace learning, online learning via blackboard and other forms of structured teaching and learning). Students will be observed and assessed through their planned activities throughout the duration of the course.

Teaching Schedule

SemesterTopic Content Delivery
1 and 2

Qualty and customer/Stakeholder requirements

Quality Management System

Quality Plans

Inspection and Test Plans and Checklists 



Learning Resources

Prescribed Texts

AS/NZS ISO 10005:2006 IS0 10005:2005
Quality management systems— Guidelines for quality plans


AS/NZS ISO 9001:2008
Quality management systems— Requirements

Other Resources

Overview of Assessment

A person who demonstrates competence in this unit must be able to provide evidence that they have taken responsibility for quality management of projects. This will include evidence of managing the work of others within the project team with respect to quality.

Assessment Tasks

This course is conducted in a cluster with Manage Construction Works and Manage Project Risk. A person studying in this course should refer to the Course Guide for Manage Construction Works for assessment task information.

Assessments used in this cluster of courses are designed for the student to demonstrate competence in the elements of this course.

Under special circumstances extension to assessment may be granted. Students are to follow RMIT Special Consideration Policy found in RMIT Policies and procedures link;ID=3g3whh1vttr0z;STATUS=A;SECTION=19;PAGE_AUTHOR=Chancellery

Assessment Matrix

Other Information

Clustered Courses:

Manage Project Quality, Manage Construction Works and Manage Project Risk are conducted as clustered courses. Refer to Assessment Tasks above for additional information. .

Competency requirements and Grading:

To be deemed competent students must demonstrate an understanding of all elements of a competency. Assessment methods have been designed to measure achievement of each competency in a flexible manner over multiple tasks.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Observation of students performing work is used to confirm competency.

All assessments for this course must be completed to achieve CP (Competent with Pass) to pass this course. In any assessment 50% equates to being Competent with Pass.
Higher gradings are available. The final grade for the course is calculated taking into account the weighting given to the separate assessments.

Gradings available are:
CP - 50 to 59 - Competent with Pass, CC - 60 to 69 - Competent with Credit, CDI - 70 to 79 - Competent with distinction, CHD - 80 to 100 - Competent with High Distinction. NYC - 0 to 49 - Not Yet Competent

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