Course Title: Maintain an effective health work environment

Part A: Course Overview

Program: C5207 Diploma of Remedial Massage

Course Title: Maintain an effective health work environment

Portfolio: SEH Portfolio Office

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences

Face-to-Face or Internet or Workplace

Term1 2011

Course Contact: Priya Atkinson

Course Contact Phone: +61 3 9925 4212

Course Contact Email:

Course Description

This unit of competency describes the skills and knowledge required to maintain an effective work environment in a health setting by monitoring, coordinating and promoting the implementation of ethical, safe and effective work practices in line with established work requirements.  The course is centers around the learners participation in the Remedial Massage Student Clinic.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites for this course.

This course is delivered concurrently with the following units of competency in a clinical environment:
HLTREM401B    Work within a massage Framework
HLTCOM408B    Use Specific Health Terminology to Communicate Effectively
BSBCMN204A    Work effectively with others
HLTCOM406B    Make Referrals to other Health Care Professionals when Appropriate
HLTHIR301A      Communicate and Work Effectively in Health
CHCORG28A     Reflect and Improve Upon Professional Practice
HLTHIR501A      Implement &  Monitor Compliance with Legal & Ethical Requirements
HLTREM510A    Provide Specialised Remedial Massage treatment

National Competency Codes and Titles

National Element Code & Title:

HLTHIR501A Maintain an effective health work environment


1.    Promote ethical work practices

2.    Support culture of effective communication

3.    Maintain a positive approach to health in the workplace

4.    Monitor professional work standards

5.    Work in the health industry context

6.    Take opportunities to develop own competence

Learning Outcomes

Overview of Assessment

Primary assessment involves on-going practical and applied assessment in a clinical or workplace-based environment designed to assist the learner integrate skills and knowledge.  Learners may also be required to demonstrate competency through completion of quizzes, practical demonstration, submission of learning and assessment guide and assignments. Achieving competency in each assessment is required to achieve competency for the unit.