Course Title: Manage a practice

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: EMPL5525C

Course Title: Manage a practice

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C5207 - Diploma of Remedial Massage

Course Contact: Priya Atkinson

Course Contact Phone: +61 3 9925 4212

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no requirements for this unit

Course Description

This unit of competency describes the skills and knowledge required to manage a clinical health practice according to the size and scale of the business

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTCOM503B Manage a practice


1.    Establish the practice

Performance Criteria:

1.1    Prepare a business plan
1.2    Establish policies and procedures
1.3    Ensure required resources are available
1.4    Comply with statutory and regulatory requirements


2.    Implement financial management procedures

Performance Criteria:

2.1    Manage the finances of the business are managed
2.2    Establish systems for financial documentation
2.3    Record information for financial reports


3.    Implement practice management strategies

Performance Criteria:

3.1    Implement operational strategies
3.2    Implement marketing strategies
3.3    Plan and manage meetings
3.4    Monitor stock levels and supplies


4.    Implement personnel management strategies

Performance Criteria:

4.1    Implement support strategies to support self
4.2    Develop human resource strategies
4.3    Manage payroll and employee records if necessary
4.4    Manage diversity appropriately

Learning Outcomes

Details of Learning Activities

This unit will be delivered primarily online  with some face to face classes.  The students will learn both theoretical and practical skills and knowledge required to administer and set up a small business, and will gain hands on experience in administration of a practice in the Student Remedial Massage Clinic.

Students will learn to apply skills and knowledge to work integrated learning (WIL) in the student & clinical practice environment, during simulations and classroom based learning.

All class learning materials, notes and other key learning resources can be accessed via the internet at  You will also find a range of weblinks and recommended journals and textbooks.  

To facilitate learning we strongly encourage using a range of communication tools between yourself/lecturer and other students by using the online learning platform.

Teaching Schedule

113/7/09Business Structure, Planning & SWOTComplete  SWOT Analysis
220/7/09Online: Assessing Financial PositionComplete Financial Analysis
43/8/09Preparing a Business PlanDiscussion of Assignment
510/8/09Online: Marketing your PracticeComplete Marketing task
617/8/09Online: Codes of ethicswork on business plan
724/8/09Online: Financial RequirementsComplete Cash Flow Assessment
831/8/09Online: Business PlanContinue working on assignment
1128/9/09Setting up for Practice Assignment Due

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Assessment may consist of examinations, quizzes, practical demonstration, work based assessment or simulation, submission of your learning and assessment guide and assignments. Observation of skills in a supervised work place such as the RMIT Student Myotherapy Clinic is an essential element of assessment . 

Assessment Tasks

You will be required to complete a series of assessment tasks related to setting up and managing a small massage practice. Details of the assessment are provided on the Learning Hub. Time to complete these assessment tasks has been timetabled into your learning schedule. Please ensure that these tasks are completed and handed in, in a timely manner. Late submissions will not be accepted this semester.

The tasks are split into two stages, with dates for submission listed below:
•    Tasks 1 & 2 Due for Submission on 03.08.09
•    Tasks 3 & 4 Due for Submission on 07.09.09

 Business Plan:
This semester you are required to complete a business plan.  This task will require you to write a business plan for a remedial massage or myotherapy practice. You will be required to address several key elements when formulating your business plan such as developing an executive summary, creating marketing strategies, and outlining your practice’s financial plans. Details for the business plan are listed on the Learning Hub. Please note that in order to successfully complete this task and receive a “CA” you must obtain a graded result 70% or higher. See below for marking details:

Assessment Matrix

Course Overview: Access Course Overview