Course Title: Implement and monitor compliance with legal and ethical requirements

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: JUST5154C

Course Title: Implement and monitor compliance with legal and ethical requirements

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C5207 - Diploma of Remedial Massage

Course Contact: Priya Atkinson

Course Contact Phone: +61 3 9925 4212

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no requirements for this unit

Course Description

This unit describes the skills and knowledge required to implement and monitor compliance with legal and ethical requirements relevant in the work area.  Classes are primarily run online, with a few face to face session.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR506B Implement and monitor compliance with legal and ethical requirements


1.    Maintain ethical work practices

Performance Criteria:

1.1    Fulfil duty of confidentiality to the client, both at law and under professional code of ethics
1.2    Ensure the collection, use and disclosure of client information is consistent with information privacy principles
1.3    Ensure the rights of clients are recognised and respected throughout all stages of tests/procedures
1.4    Ensure adherence to relevant industry code of practice that outlines the minimum standard of professional conduct
1.5    Refer ethical issues or breaches of ethical practice to management or ethics committees in accordance with organisation policies and procedures
1.6    Exercise duty of care in all aspects of work to ensure client safety
1.7    Handle client complaints sensitively and in line with organisation policies and procedures
1.8    Perform all work within the boundaries of responsibility and refer problems to supervisor and/or other appropriate health professional
1.9    Monitor work practices to ensure that they reflect principles of ethical practice


2.    Maintain appropriate documentation

Performance Criteria:

2.1    When referral or request is received, ensure nature and requirements referral and/or request are correctly identified
2.2    Complete documentation within clients’ medical records in accordance with state/territory legislation, and organisation policies and procedures
2.3    Ensure reports and documentation address requirements of state/territory legislation, and organisation policies and procedures
2.4    Implement policies and procedures to safe guard client information from unauthorised access or disclosure


3.    Maintain compliance with legal requirements

Performance Criteria:

3.1    Ensure statutory obligations and requirements are fulfilled
3.2    Ensure consent of client is obtained for each test/procedure, as required
3.3    Ensure authorities are notified of client information as required by law
3.4    Ensure release of information contained within client records is completed in accordance with relevant federal, state/territory legislation and organisation policies and procedures
3.5    Ensure duty of care is met in all aspects of own work role
3.6    Ensure clients are provided with access to information about themselves in accordance with legislation or other statutory provisions
3.7    Ensure the right of every client to be treated fairly and equitably is recognised
3.8    Monitor compliance with legal obligations and requirements 

Learning Outcomes

Details of Learning Activities

This unit is delivered in the subject cluster: Business & Communication for Clinical Practice.  Students will have a variety of face to face, online and work-based learning activities, including a fortnightly shift in the Student Massage Clinic at RMIT University.

Teaching Schedule

This unit is delivered in the subject cluster: Business & Communication for Clinical Practice. Along with the lesson schedule below, students are also required to attend a fortnightly clinic shift.  The clinic roster is available on the learning hub.

9/5/11    Communication Skills 2Barriers to Effective Communication & Roll Plays
16/5/11Communication Skills 3Online: Managing Conflict
30/5/11Client BehaviorsIdentifying challenging client behaviors and understanding how to manage them.
11/7/11Small BusinessBusiness Structures, Planning & SWOT Analysis.
18/7/11Financial RequirementsOnline:  The cost of doing buisness, setting up a clinic, invoicing & receipts.
25/7/11Professional DevelopmentGoal setting, managing critical feedback and creating an action plan for development.
1/8/11Writing a Business PlanOnline: How to write a Business Plan
8/8/11Law & Ethics in clinical PracticeHow to handle tricky situations
15/8/11MarketingOnline: How to Market your Business
22/8/11Reflect on Personal PracticesOnline: Self-Evaluation and working with others
12/9/11Setting Up for Practice Requirements for practice, the role of professional associations & how to join one
19/9/11Working in IndustryOnline: Common practices for employment of Massage Therapists.
26/9/11Personnel Management 1 Online: Employing people
3/10/11Personnel Management 2Online: Planning & Managing Meetings
10/10/11Personnel Management 3Online: Communicating with your employers / employees

Learning Resources

Prescribed Texts


Other Resources

Learning materials for this unit are available on the learning hub, in the subject folder "Business & Communication for Clinical Practice".
From time to time you will be asked to access other resources, including websites and journals. Information on these additional resources will be published on the learning hub.

Overview of Assessment

Assessment may consist of examinations, quizzes, practical demonstration, work based assessment or simulation, submission of your learning and assessment guide and assignments.

Assessment Tasks


  • This unit is assessed in conjunction with others in the subject Business & Communications for Clinical Practice.  
  • In order to successfully complete this unit, you must be assessed as competent for each the of the assessment items detailed below.
  • Complete details, including assessment criteria, for each of the assessment tasks outlined below will be provided on the learning hub.
Task 1: Patient Quota:
Whilst in clinic you are required to provide massage and remedial massage treatments to your peers and members of the public. Each student is required to competently treat a minimum of 15 patients by the end of their last rostered clinic shift.

Task 2: Successful Completion of Clinic Shifts:
Each student is required to successfully complete all 15 rostered clinic shifts (signed off by the clinic supervisor). 

Task 3: Reflective Journal:
Each student is required to complete a reflective journal on their experiences in clinic. Journals are to be printed and submitted in a plastic pocket on 30th May, 2011 & 17th October, 2011

Task 4: Clinical Practice Portfolio:
Students are required to collate a folio of their learning materials and activities.  Throughout the year class notes will contain learning activities for students to complete. Responses to each of these activities must be submitted as a hard copy, with notes printed and placed in a folder.  This folder should contain all subject notes, including completed learning activities, and will be submitted on 30th May, 2011 &  24th October, 2011

Assessment Matrix

Course Overview: Access Course Overview