Course Title: Provide services to clients with chronic diseases or conditions

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: SPRT5070C

Course Title: Provide services to clients with chronic diseases or conditions

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C5207 - Diploma of Remedial Massage

Course Contact: Priya Atkinson

Course Contact Phone: +61 3 9925 4212

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

This unit should be assessed in conjunction with competency unit(s) related to planning/delivery of the specific complementary and alternative health care service being undertaken

Course Description

This unit of competency describes the skills and knowledge required of complementary and alternative health care practitioners who provide services to people with an chronic health problem that support their health needs

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTCOM510A Provide services to clients with chronic diseases or conditions


1.    Identify a range of chronic diseases and conditions

Performance Criteria:

1.1    Discuss the type and nature of a range of chronic diseases or conditions
1.2    Review current approaches to treatment/care
1.3    Discuss mainstream and complementary health approaches to management of a range of chronic diseases or conditions


2.    Identify the impact of chronic diseases or conditions on the client and their family

Performance Criteria:

2.1    Identify the chronic diseases or conditions and its effect on the body
2.2    Discuss the different physical and/or psychological impacts of the chronic diseases or conditions can have on the client, their family and their lifestyle
2.3    Refer or discuss the chronic diseases or conditions with other health care professionals as appropriate


3.    Develop a care/treatment plan

Performance Criteria:

3.1    Gather and record data for inclusion in care plan
3.2    Conduct physical examination if relevant/appropriate
3.3    Use knowledge of relevant complementary and alternative health care modality to identify an appropriate care/treatment plan
3.4    Take into account factors which may interfere with the effectiveness of the care/treatment for each
3.5    Take into account possible care/treatment reactions and contraindications


4.    Provide service/treatment according to care/treatment plan

Performance Criteria:

4.1    Fully explain care/treatment to the client and respond to all enquiries
4.2    Ensure consent for treatment
4.3    Deliver service/treatment according to the care/treatment plan
4.4    Ensure clients are treated with dignity and respect
4.5    Respect cultural and religious differences
4.6    Recognise and promptly respond to reactions to treatment (adverse or otherwise) if necessary
4.7    Review the treatment plan and negotiate continuing care with the client
4.8    Fully document assessments and recommendations


5.    Evaluate services/treatment

Performance Criteria:

5.1    Build and maintain a relationship of trust with the client, with active promotion of and strict adherence to confidentiality
5.2    Undertake monitoring of client health in line with plan of care
5.3    Question client/carer to ascertain their level of comfort and compliance with the treatment
5.4    Ascertain degree of improvement or changes in the client’s condition and compare with expectations in the plan of care
5.5    Provide client with clear information about their level of improvement in relation to their plan of care
5.6    Assess and review of treatment as required
5.7    Document progress according to requirements
5.8    Evaluate impact of ongoing treatment in relation to client’s physical, mental and emotional condition and behaviour
5.9    Encourage clients to maintain their health by active involvement in their treatment and plan of care
5.10    Consult with other treatment practitioners as necessary and appropriate

Learning Outcomes

Details of Learning Activities

You will learn to apply your skills and knowledge to work integrated learning (WIL) in the student & clinical practice environment, during simulations and classroom based learning.

All class learning materials, notes and other key learning resources can be accessed via the internet at  You will also find a range of weblinks and recommended journals and textbooks.  

To facilitate learning we strongly encourage using a range of communication tools between yourself/lecturer and other students by using the online learning platform.

Teaching Schedule

WEEK    DATE                 TOPIC                                                               TASK
5            10/08/09       Course Outline                                                        Class attendence
6            17/08/09        Case Study Assignment                                         Assignment research                                           
7            24/08/09       Chronic Diseases and approach to treatments       Class attendence
8            31/08/09        Case Study Assignment                                         Assignment research
9            07/09/09        Assignment Due
10          14/09/09        Case Study Assignment                                         Oral preparation
11            8/09/09        Case Study Assignment                                         Oral preparation
12          05/10/09       Assignment/ Assessment Feedback                       Class attendence
13          12/10/09        Case Study Assignment                                         Oral preparation
14          19/10/09        Case Study Assignment                                         Oral preparation
15          27/10/09       Case Study Assignment                                          Oral preparation
17          09/11/09       RESUBMISSIONS 
18          16/11/09       FINALISING     RESULTS

Learning Resources

Prescribed Texts


A Massage Therapists Guide to Pathology 4th edition
Ruth Werner
Lippincott  Williams & Wilkins 2009.

Other Resources

Overview of Assessment

Assessment will include case study problem based learning with written and oral presentation requirements and repeated practical demonstration in work based or simulation environment. 

Assessment Tasks

Written Assessment  
You are required to complete a case study of a patient that may present for remedial massage treatment but have an underlying chronic disease.  Each student will be given a case study to research and compose a written report present information on the chronic disease and plan a treatment protocol for the client.
Due: 7/9/09

Group Presentation
Following on from the case study report, you will be placed in groups to present your case study research and treatment plan to the class.
Due: 27/10/09

Supervised Workplace Treatments
Each student is required to complete 10 remedial massage treatments in the RMIT Student Remedial Massage Clinic

Please Note:
•    Further details of assessment will be available in class.
•    A student will be given one opportunity to resubmit any work marked as Not Yet Competent (NYC)
•    Failure to submit assessment tasks by the due date requires a medical doctors certificate to be shown to the lecturer and the Program coordinator
•    Final submission date for any reassessments is Monday 09 Novemeber 2009, work received after this date will not be marked.

Assessment Matrix

Course Overview: Access Course Overview