Course Title: Manage rehabilitation or return to work programs

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: EMPL5664C

Course Title: Manage rehabilitation or return to work programs

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C5239 - Diploma of Occupational Health and Safety

Course Contact: Namrita Kaul

Course Contact Phone: +61 3 99254309

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


This course has no pre-requisites or co-requisites.

Course Description

This unit describes the performance outcomes, skills and knowledge required to process and analyse both workers compensation and sick leave claims. It also covers the establishment of rehabilitation needs and return to work programs, and their monitoring, ongoing review and evaluation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBHRM509A Manage rehabilitation or returntowork programs


1.Analyse claims

Performance Criteria:

1.Ensure that the organisation has and maintains a current Workers' Compensation insurance policy (or equivalent) as required by the applicable legislation
2.Process claims in accordance with organisational policies, and legal and insurance requirements
3.Dispute claims where insurer or organisational requirements are not met
4.Notify rehabilitation provider in accordance with organisational procedures
5.Advise claimants as to whether their claim has been accepted
6.Analyse claims to identify the nature of the illness/injury and prepare report/s
7.Identify projected period of absence and where rehabilitation assistance is required, and ensure arrangements are made in the work team to deal with absence


2. Establish rehabilitation/return to work program

Performance Criteria:

1. Ensure consultation occurs between rehabilitation provider and treating doctor
2. Ensure consultation occurs between rehabilitation provider, relevant managers and employee
3. Consider job redesign, reduced hours and alternative duties in the light of medical advice
4. Design a rehabilitation/return-to-work program to achieve a successful return-to-work
5. Obtain approval for return-to-work program by relevant managers
6. Establish rehabilitation program with employee
7. Undertake risk analysis in relation to proposed program and mitigate risk where appropriate
8. Commence program as close to the time of the accident/illness as possible


3. Monitor/evaluate rehabilitation/ return to work program

Performance Criteria:

1. Encourage regular feedback/communication between provider, supervising manager and employee
2. Organise regular contact and support between provider and employee
3. Identify breaches of the return-to-work program and take remedial action promptly
4. Refer return-to-work program to workers compensation authorities where breaches occur
5. Modify return-to-work program where appropriate if it is not delivering the required outcomes
6. Evaluate each rehabilitation/return-to-work program at its conclusion and implement recommendations for system improvement where appropriate

Learning Outcomes

Details of Learning Activities

Participants will work individually and in groups. Participants are required read the course notes and any information provided on the RMIT Learning Hub. Participants are also required to read the chapter from the recommended text relating to the session topic.
The learning activities include:
• Case studies
• Videos
• Collaborative classroom activities
• Peer interaction
• Simulations
• Reflection and discussion
• Accessing information on-line
• Workplace activities

Teaching Schedule

The delivery design of this course allows this module to be delivered as face to face for one day followed by ongoing support online@RMIT using RMIT learning hub

Learning Resources

Prescribed Texts

Archer, R & Borthwick, K 2005, OH&S: A management guide, 2nd Ed, Cengage Learning, Victoria


Other Resources

Further online learning materials are available and include:
• Articles of interest
• Class videos
• OHS videos
• Useful external links
• Learning Lab

Overview of Assessment

The participant must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including technical requirements documentation, workplace activities, in class exercises, quizzes, practical problem solving exercises and presentations. Participants are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

A major case study - 100% of total mark

Using a case study you be required to assume the role of a return to work coordinator and devise a strategy for returning an injured worker to work.

A detailed assessment sheet will be distributed in class.

Assessment Matrix

Course Overview: Access Course Overview