Course Title: Apply quality system and continuous improvement processes
Part B: Course Detail
Teaching Period: Term1 2012
Course Code: MIET6280C
Course Title: Apply quality system and continuous improvement processes
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C5282 - Diploma of Laboratory Technology (Biotechnology)
Course Contact: Namrita Kaul
Course Contact Phone: +61 3 9925 4309
Course Contact Email: namrita.kaul@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Namrita Kaul
Tel: 9925 4309
namrita.kaul@rmit.edu.au
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Completion of 1st year courses
Course Description
This unit of competency covers the exercise of good laboratory practice and effective participation in quality improvement teams. Personnel are required to ensure the quality and integrity of their own work and detect non-conformances and work with others to suggest improvements in productivity and quality.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
MSL934002A Apply quality system and continuous improvement processes |
Element: |
1. Develop and maintain quality framework within work area |
Performance Criteria: |
1.1 Distribute and explain information about the enterprise's quality system to personnel |
Element: |
2. Maintain quality documentation |
Performance Criteria: |
2.1 Identify required quality documentation, including records of improvement plans and initiatives |
Element: |
3. Provide training in quality systems and improvement processes |
Performance Criteria: |
3.1 Analyse roles, duties and current competency of relevant personnel 3.2 Identify training needs in relation to quality system and |
Element: |
4. Optimise and report prformance |
Performance Criteria: |
4.1 Review performance outcomes to identify ways in which planning and operations could be improved |
Element: |
5. Evaluate relevant components of quality system |
Performance Criteria: |
5.1 Undertake regular audits of components of the quality system that relate to the work area |
Learning Outcomes
Outlined in the competencies
Details of Learning Activities
Online learning activities, online quizzes/assessment tasks, lectures, class activities, group work and peer learning.
Teaching Schedule
| Date | Week No | Topic |
| 7th Feb | 1 | Introduction, Meaning of quality, Basics of quality and quality system Meaning of QA, QC and QM and role of Quality in a Laboratory |
| 14th Feb |
2 | Continue with previous week and Various organisations and their roles in managing quality in a laboratory |
| 21st Feb |
3 | Safety in a laboratory, QC procedures, measurements and parameters, accuracy and precision, bias, range of acceptance |
| 28th Feb |
4 | Document and data control in a laboratory |
| 7th Mar |
5 | QC and Non-conformance, Budgeting and Stock control |
| 14th Mar |
6 | Audits – Internal and External |
| 21st Mar |
7 | Review of Basic Statistics, QC tools |
| 28th Mar | 8 | Introduction to Control Charts, Mid sem revision |
| 4th Apr |
9 | Mid sem Exam |
| 11th Apr |
10 | student vacation |
| 18th Apr |
11 | Stats in QC, Levey Jennings Chart, more on control charts |
| 25th Apr |
12 | X-bar Charts, R-Charts |
| 2nd May |
13 | Cusum Charts, QC Tools, Moving Average and Range Charts |
| 9th May |
14 | Susum charts, QC tools, Moving Average and Range charts |
| 16th May |
15 | Ishikawa charts, Pareto Charts and PDCA Cycle |
| 23rd May |
16 | Definitions/Terminology used in QC |
| 30th May |
17 | Staff Management, Ethics and Legalities Revision Week |
| 6th June |
18 | Exam Week |
Learning Resources
Prescribed Texts
No prescribed text as handouts will be provided throughout the semester. |
References
Other Resources
Handouts/Notes on Learning Hub
Overview of Assessment
Assessment for this course may include assignments and project work
Assessment Tasks
To pass this course you must pass all summative assessment tasks
Formative Assessment:
(ungraded activities)
Online Worksheets/Quizzes during the class
Group Activities
Summative Assessment:
1. Two theory exams : 60%
2. Online worksheets/quizzes/assignments: 30%
3. Participation in Online Forums/Discussions: 10%
Assessment Matrix
| Satisfy quality system requirements in daily work | Analyse opportunities for corrective and/or optimisation action | Recommend corrective and/or optimisation | Participate in the implementation of recommended action(s) | Participate in the development of continuous improvement strategies |
|
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Task 1 Understanding the basics of Quality |
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Task 2 Understanding QC in a medical laboratory |
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Task 3 Mid Sem Exam |
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Task 4 Understanding Audit |
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Task 5 Control Charts |
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Task 6 End of Sem Exam |
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| Participation in Discussion Forums(ongoing) 5% | | | | | |
Other Information
Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data and oral presentation. Plagiarism occurs when the origin of the material used is not appropriately cited.
It also occurs through enabling plagiarism, which is the act of assisting or allowing another person to plagiarise or to copy your own work. Please make sure you consider this carefully in completing all your work and assessments in this course and if you are unsure about whether you might have plagiarised, seek help from your teacher.
Students are required to submit work on the due date at the School Office using the cover sheets provided. The work will be accepted through the School Office and you will receive a receipt which you should keep as proof of submission. Students must NOT submit work directly to the teacher.
To pass the course you need to pass, on average, each type of assessment (tests, reports, assignments)
For example, if there are two tests you need to have an average of 50% to pass. But you also need to have passed the other assessments as well. You can’t make up marks from one type of assessment to another (eg pass the tests but fail the prac reports).
Additional assessment may be provided at the discretion of the Program Coordinator if your average test mark is above 45% and you have passed all other assessments.
Late work that is submitted without an application for an extension will not be corrected
Extension of time for submission of assessable work-
A student may apply for an extension of up to 7 days from the original due date. They must lodge the application form (available on the web http://mams.rmit.edu.au/seca86tti4g4z.pdf ) at least the day before the due date. The application is lodged with the School Admin Office on Level 6, Bdg 51. Students requiring longer extensions must apply for Special Consideration (form available on the Web). For missed assessments such as exams- you (& your doctor if you are sick) must fill out a special consideration form. This form must be lodged at the HUB or online with supporting evidence (eg medical certificate), prior to, or within, 48 hours of the scheduled time of examination.
In order to be successful in this module, you have to achieve a pass in all of the above assessment tasks. If you miss an assessment task due to unavoidable circumstances, you need to follow the procedure of special consideration and apply within the allowed time frame.
If you have any questions about this assessment process, feel free to email me on namrita.kaul@rmit.edu.au
Course Overview: Access Course Overview