Course Title: Apply quality system and continuous improvement processes
Part B: Course Detail
Teaching Period: Term1 2016
Course Code: MIET6280C
Course Title: Apply quality system and continuous improvement processes
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C5282 - Diploma of Laboratory Technology (Biotechnology)
Course Contact: Namrita Kaul
Course Contact Phone: +61 3 9925 4309
Course Contact Email: namrita.kaul@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Namrita Kaul
Tel No: 99254309
namrita.kadalbajoo@rmit.edu.au
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Completion of 1st year courses
Course Description
This unit of competency covers the exercise of good laboratory practice and effective participation in quality improvement teams. Personnel are required to ensure the quality and integrity of their own work and detect non-conformances and work with others to suggest improvements in productivity and quality.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
MSL934002A Apply quality system and continuous improvement processes |
Element: |
2. Analyse opportunities for corrective and/or optimisation action |
Performance Criteria: |
2.1. Compare current work practices, procedures and process or equipment performance with requirements and/or historical data or records |
Element: |
3. Recommend corrective and/or optimisation actions |
Performance Criteria: |
3.1. Analyse causes to predict likely impacts of changes and decide on the appropriate actions |
Element: |
4. Participate in the implementation of recommended action(s) |
Performance Criteria: |
4.1. Implement approved actions and monitor performance following changes to evaluate results |
Element: |
5. Participate in the development of continuous improvement strategies |
Performance Criteria: |
5.1. Review all relevant features of work practice to identify possible contributing factors leading to sub-optimal performance |
Element: |
1. Satisfy quality system requirements in daily work |
Performance Criteria: |
1.1. Access information on quality system requirements for own job function |
Learning Outcomes
Outlined in the competencies
Details of Learning Activities
• Online learning material
• Online learning activities
• Online assessment tasks/quizzes
Class room activities/peer group learning through discussion board (myRMIT Studies)
Teaching Schedule
Topics |
Content |
Weeks |
Dates |
Assessment |
Laboratory Products and Services Quality requirements associated with the individual’s job function and/or work area |
Standards, codes, procedures and/or enterprise requirements: AS ISO 17025-2005 General requirements for the competence of testing and calibration laboratories AS/NZS ISO 10005:2006 Quality Management Systems – guidelines for Quality plans NATA AS/NZS ISO 10012:2004 Measurement management systems – requirements for measuring processes and equipment TGA GLP |
Week 1 and 2 Visit various websites: complete activities, checklists based on conducting and completing research in these websites |
8th Feb, 15th Feb |
Post Discussion Thread on 15th Feb to be completed by students by 22nd Feb. |
Quality Control Procedures |
NATA and its responsibility in Accreditation of laboratories, inspection bodies, calibration services, producers of certified reference materials and proficiency testing scheme providers throughout Australia. It is also Australia’s compliance monitoring authority for the OECD Principles of GLP. Using checklists to monitor job progress against time, cost and quality standards Use of inspection and test plans to check compliance
|
Week 3 and 4
Understanding NATA, TGA and OECD, their role in labs in Australia |
22nd Feb and 2nd Mar |
Online quiz 1 to be completed on 22nd Feb during the class time in the class room. Post Discussion Thread on 2nd March to be completed by students by 5th March |
Methods of Statistical Analysis |
Basic Descriptive Stats, Sampling procedures |
Week 5 Review of basic stats Complete activities based on basic stats Sampling procedures
|
7th Mar |
|
Problem solving techniques |
Root Cause Analysis Implementing preventive strategies Identifying and rectifying a problem |
Week 6 Week 7 Perform activities |
14th Mar, 21st Mar |
Online Quiz 2 to be completed on 14th March in the class room during the class time, Release Project Details on 14th March |
Quality Improvement tools and techniques |
Histograms, Scatterplot, control charts, Ishikawa diagram, Pareto Chart, |
Week 8 Week 9 Week 10 Conduct Statistical Analysis |
11th Apr 18th Apr 25th Apr
|
Post Discussion Thread on 18th April to be completed by 25th April |
Sustainable energy principles and work practices |
Sustainable energy principles |
Week 11 |
2nd May |
Minitab online quiz to be held during class time in the class room on 2nd May Post Discussion Thread on 2nd May to be completed by 6th May |
Communication and Reporting Quality improvement opportunities |
Data entry, brief reports, maintaining communication/line of communication within the organisation and outside organisation
|
Week 12 Week 13 Week 14 |
9th May 16th May 23rd May |
Project Presentation 18th May |
End Sem Exams |
30th May
|
Learning Resources
Prescribed Texts
Online resources will be provided during the semester |
References
Class room handouts and online resources will be provided throughout the semester. |
Other Resources
Overview of Assessment
Assessment for this course may include assignments and project work
Assessment Tasks
Task 1
Quiz 1 In- class: Using websites to understand how to follow enterprise procedures for documenting and reporting information about quality
Quiz 2 In- class: Role of laboratory services, Quality control procedures including standards imposed by regulatory and licensing bodies
Quiz 3 In- class: Conducting Statistical Analysis including Minitab assessment
To be satisfactory in Task 1, you are required to successfully complete all the three quizzes.
Task 2 (Participation in Discussion Board/Forum)
Thread 1 - Based on: Various Organisations and their role in maintaining Quality in labs
Thread 2 - Based on: To analyse opportunities for Corrective and/or optimisation action
Thread 3 - Based on Recommend corrective action and or optimisation actions
Thread 4 - Based on - Participate in the development of continuous improvement strategies
Project: In class presentation - Based on: Work in accordance with sustainable energy work practices and promote sustainable energy principles and work practices to other workers
To be satisfactory in Task 2, you are required to participate successfully in all the four Discussion Forums and the Project
Task 3 End Semester Exam
Task 1: 30%, Task 2 (Discussion Board): 20%, Project: 20%, End semester exam: 30%
Dates for these tasks will be provided on Blackboard(myRMIT)
Assessment Matrix
Task 1 |
Date to be released/due and Venue |
Topic/Based on |
|
Quiz 1 |
22nd Feb, Class room |
Using websites to understand how to follow enterprise procedures for documenting and reporting information about quality |
|
Quiz 2 |
14th Mar, Class room |
Role of laboratory services, Quality control procedures including standards imposed by regulatory and licensing bodies |
|
Quiz 3 |
2nd May, Class room |
Conducting Statistical Analysis including Minitab assessment
|
|
To be satisfactory in Task 1, you are required to successfully complete all the three quizzes. |
|
||
Task 2 |
|
|
|
Participate in Discussion Forum |
Posted on |
Response/Feedback Due by |
Based on |
Thread 1 |
15th Feb |
22nd Feb |
Various Organisations and their role in maintaining Quality in labs |
Thread 2 |
2nd March |
5th March |
To analyse opportunities for Corrective and/or optimisation action |
Thread 3 |
18th April |
25th April |
Recommend corrective action and or optimisation actions |
Thread 4 |
2nd May |
6th May |
Participate in the development of continuous improvement strategies |
Project |
14th March |
In class presentation on 18th May |
Work in accordance with sustainable energy work practices and promote sustainable energy principles an work practices to other workers |
| |||
Task 3 |
End Semester Exam |
Other Information
Assessment Information
This course is graded in accordance with competency-based assessment, but which also utilise graded assessment
CHD Competent with High Distinction (80 – 100%)
CDI Competent with Distinction (70 – 79%)
CC Competent with Credit (60 – 69%)
CAG Competency Achieved – Graded (50 – 59%)
NYC Not Yet Competent
DNS Did Not Submit for assessment
• To pass the course you need to pass, on average, each type of assessment (exams and assignments etc.) You can’t make up marks from one type of assessment to another (e.g. pass the exams but fail the assignment component).
• Late work that is submitted without an application for an extension (see below) will not be corrected.
• APPLICATION FOR EXTENSION OF TIME FOR SUBMISSION OF ASSESSABLE WORK - A student may apply for an extension of up to 7 days from the original due date. They must lodge the application form (available onlinehttp://www1.rmit.edu.au/students/assessment/extension) at least 24 hours before the due date. The application is lodged with the School Admin Office on Level 6, Bdg 51. Students requiring longer extensions must apply for SPECIAL CONSIDERATION.
• For missed assessments such as exams- you (& your doctor if you are sick) must fill out a special consideration form. This form must be lodged online with supporting evidence prior to, or within, 48 hours of the scheduled time of examination http://www1.rmit.edu.au/students/specialconsideration
Course Overview: Access Course Overview