Course Title: Communicate with other people
Part B: Course Detail
Teaching Period: Term1 2014
Course Code: EMPL5826C
Course Title: Communicate with other people
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C5283 - Diploma of Laboratory Technology (Pathology Testing)
Course Contact: Amberlee Mitton
Course Contact Phone: +61 3 9925 8053
Course Contact Email: amberlee.mitton@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
James Goring - Teacher
Contact: james.goring@rmit.edu.au
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit of competency covers the ability to receive and pass on written and oral messages, provide relevant information in response to requests within timelines and demonstrate effective interpersonal skills.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
MSL913001A Communicate with other people |
Element: |
1. Receive and act upon instructions |
Performance Criteria: |
1.1. Listen attentively to instructions and respond appropriately |
Element: |
2. Receive and convey messages |
Performance Criteria: |
2.1. Receive verbal and written messages and respond appropriately |
Element: |
3. Demonstrate appropriate interpersonal skills |
Performance Criteria: |
3.1. Follow enterprise procedures which reflect equal opportunity, anti-discrimination and non-harassment legislative requirements |
Element: |
4. Provide appropriate information |
Performance Criteria: |
4.1. Deal with inquiries in accordance with enterprise customer service requirements |
Learning Outcomes
Details of Learning Activities
• Lectures
• Class Discussions
• Class Activities
• Worksheets
Teaching Schedule
Week | Week Beginning | Topic |
1. | 10 Feb |
Introduction to course Library orientation |
2. | 17 Feb | Literacy & Language Diagnostic test |
3. | 24 Feb | How communication Works |
4. | 3 March | Nonverbal communication |
5. | 10 March | Interpersonal skills: Emotional intelligence, self-talk, |
6. | 17 March | Interpersonal skills: Listening, questioning & feedback |
7. | 24 March | Give & Respond to Instructions |
8. | 30 March | EXAMS (No class) |
9. | 7 April | Speaking in public |
10. | 14 April | Conflict Management and Negotiation Skills |
10. | 21 April | MID-SEMESTER BREAK |
11. | 28 April | Oral Presentation |
12. | 5 May | Oral Presentation |
13. | 12 May | Working Effectively in a Team: in-class group work |
14. | 19 May | Working Effectively in a Team: in-class group work |
15. | 26 May | Working Effectively in a Team: in-class group work |
16. | 2 June | EXAMS (No class) |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessments may include the following
- class activities
- assignments
- presentations
Assessment Tasks
Number Assessment Issued Week Due Week Assessment weighting % of final mark
1. Class participation Weekly Ongoing 40%
2. Oral Presentation 9 Weeks 11-12 30%
3. Teamwork: Group Task 13 Weeks 13-15 30%
Assessment Matrix
Other Information
As this course has, at its core, a requirement to communicate effectively, class participation will be observed and will be a consideration in the grading.
Layout and presentation of assessment tasks will be a significant consideration in the grading.
Regular, punctual attendance is expected to complete the full requirements of this course.
Class participation is essential, as some assignment tasks require cooperative group work and may not be completed individually. Students with irregular class attendance and participation may fail the course.
A minimum Pass Grade must be obtained in each of the three assessment tasks in order to pass this course.
Extension of time for submission of assessable work- A student may apply for an extension of up to 7 days from the original due date. They must lodge the application form (available on the web http://mams.rmit.edu.au/seca86tti4g4z.pdf ) at least the day before the due date. The application is lodged with the School Admin Office on Level 6, Bdg 51. Students requiring longer extensions must apply for Special Consideration (form available on the Web). For missed assessments such as exams- you (& your doctor if you are sick) must fill out a special consideration form. This form must be lodged at the HUB or online with supporting evidence (eg medical certificate), prior to, or within, 48 hours of the scheduled time of examination.
Late work that is submitted without an application for an extension will not be corrected
If you miss an assessment task due to unavoidable circumstances, you need to follow the procedure of special consideration and apply within the allowed time frame.
Course Overview: Access Course Overview