Course Title: Install, operate and troubleshoot medium enterprise switches

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: COSC6131C

Course Title: Install, operate and troubleshoot medium enterprise switches

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C5306 - Diploma of Information Technology Networking

Course Contact: Alex Buono

Course Contact Phone: +61 3 9925 4475

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


This course has no pre-requisites or co-requisites.

Course Description

This unit describes the performance outcomes, skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot medium enterprise switches.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICANWK508A Install, operate and troubleshoot medium enterprise routers


Configure and verify

Performance Criteria:

Describe enhanced switching technologies
Configure and verify VLANs
Configure and verify trunks between switches
Configure and verify interVLAN routing
Configure and verify STP and RSTP operation


Configure basic switch operation

Performance Criteria:

Describe network segmentation, basic traffic management and basic switching concepts
Perform, save and verify initial switch configuration tasks
Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
Perform, save and verify initial switch configuration tasks
Upgrade firmware on a switch
Save and backup switch configuration files
Implement basic switch security


Prepare to install an medium enterprise switch

Performance Criteria:

Prepare for given work according to relevant legislation, occupational health and safety (OHS), codes, regulations and standards
Arrange access to the site according to required procedure
Review existing network design documentation to ensure it is current and complete
Select the network elements required to be installed to meet the technical requirements
Contact vendors and service suppliers to obtain specifications and availability of identified components
Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client
Liaise with appropriate person to obtain approval for the plans, including security clearance and timing


Troubleshoot medium enterprise switches

Performance Criteria:

Troubleshoot device configuration and network connectivity using basic utilities
Identify and resolve common switched network issues
Troubleshoot switch hardware and software operation
Troubleshoot VLAN issues
Troubleshoot STP and RSTP issues
Troubleshoot trunking issues

Learning Outcomes

Details of Learning Activities

Delivery mode- includes internet, face-to-face and workplace.
Students are required to read the prescribed chapters from the Cisco website and any additional information provided on the RMIT Learning Hub.

The learning activities include
• Case studies
• Weekly online chapter exams.
• Collaborative classroom activities
• Peer interaction
• Simulations
• Accessing information on-line
• Workplace activities

Teaching Schedule

1Introduction to LAN designAvailable on the Learning Hub and Cisco Website
3Basic Switch Concepts and Configuration 
5VLAN Trunking Protocol
Inter VLAN Routing
6Spanning Tree Protocol 
7Revision – Online Exam and Skills Based Assessment 
8Revision – Online Exam and Skills Based Assessment 
9Online Exam 
10Skills Based Assessment 
11Skills Based Assessment 
 *Please note this is subject to change 

Learning Resources

Prescribed Texts


Other Resources

Online learning materials can be accessed by going into the Cisco network academy website or the RMIT web site Online Learning Hub. The online learning materials listed under each topic include:
• Subject outlines
• Lecture notes
• Reading materials
• Activities/Simulations

Overview of Assessment

The participant must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including technical requirements documentation, workplace activities, in class exercises, quizzes, practical problem solving exercises and presentations. Participants are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

Critical aspects for assessment and evidence required to demonstrate competency in this unit.

Evidence of the ability to:
• prepare for the installation of an enterprise switch
• install, configure and test the network elements to ensure interoperability within the network
• apply network topologies, protocols and security issues
• apply solutions and troubleshoot defined network problems.

Overview of assessment tasks

Assessment will be broken down into 2 parts:

*Both parts will be required to be meet the instructors satisfaction in order to be deemed as competent.

Cisco CCNA 3 Exam:
Students will be required to complete the exam at RMIT. This exam will be done in class. Students will be required to achieve a score of 50% in order to be deemed competent.

Skills Based Assessment
Students will be required to demonstrate skills that they have learned in this course. This assessment can be done wither at RMIT or at the workplace, providing appropriate equipment is available.
Skills required to be demonstrated include:
• Switch Management and Configuration
• Creation and Management of VLANs
• Creation and Management of VTP
• Configure STP and RSTP
• Inter-VLAN routing

A detailed assessment sheet will be distributed in class.

Assessment Matrix

Course Overview: Access Course Overview