Course Title: Organise workplace information

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: OFFC5276C

Course Title: Organise workplace information

School: 155T Vocational Health and Sciences

Campus: VET in Schools

Program: C5312 - Diploma of Dental Technology

Course Contact: Mark Doherty

Course Contact Phone: +61 3 93411407

Course Contact Email:

Name and Contact Details of All Other Relevant Staff


Organise workplace information

Contact: Maria Broumos

P: 9341 1126


Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

Undertaking this unit of competence describes the performance outcomes, skills and knowledge required to gather, organise and apply workplace information in the context of an organisation’s work processes and knowledge management systems.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBINM301A Organise workplace information


1. Collect and assess information

Performance Criteria:

1.1 Ensure that work goals, objectives or KPIs are understood,
negotiated and agreed in accordance with organisational
1.2 Assess and prioritise workload to ensure tasks are completed
within identified timeframes
1.3 Identify factors affecting the achievement of work objectives
and incorporate contingencies into work plans
1.4 Use business technology efficiently and effectively to manage
and monitor scheduling and completion of tasks


2. Organise information

Performance Criteria:

2.1 Accurately monitor and adjust personal work performance
through self-assessment to ensure achievement of tasks and
compliance with legislation and work processes or KPIs
2.2 Ensure that feedback on performance is actively sought and
evaluated from colleagues and clients in the context of individual
and group requirements
2.3 Routinely identify and report on variations in the quality of
and products and services according to organisational
2.4 Identify signs of stress and effects on personal wellbeing
2.5 Identify sources of stress and access appropriate supports and
resolution strategies


3. Review information needs

Performance Criteria:

3.1 Identify personal learning and professional development needs
and skill gaps using self-assessment and advice from colleagues
and clients in relation to role and organisational requirements
3.2 Identify, prioritise and plan opportunities for undertaking
personal skill development activities in liaison with work groups
and relevant personnel
3.3 Access, complete and record professional development
opportunities to facilitate continuous learning and career
3.4 Incorporate formal and informal feedback into review of
further learning needs

Learning Outcomes

This unit applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. You may exercise discretion and judgement using appropriate theoretical knowledge of information management to provide technical advice and support to a team. On completion of this unit you will have developed the skills and knowledge required to gather, organise and apply workplace information in the context of an organisation’s work processes and knowledge management systems.

Details of Learning Activities

  • Facilitator led discussions using Powerpoint presentations
  • In class activities
  • Simulated laboratory activities
  • Written assessment

Teaching Schedule

The class is scheduled for delivery to the NON-APPRENTICE group (FT2) on Tuesday March 3 in the Lecture theatre of Building 154 RMIT (within the Royal Dental Hospital Melbourne) Notification will be provided via student email if the date or location change. Delivery of the unit of competence BSBWOR301B/OFFC5283C Organise Personal Work Priorities and Development, is also scheduled for delivery on this day.

The class is scheduled for online delivery to the APPRENTICE group (DT2) in March. All communication re: online delivery is to be directed to Maria (Teacher) prior to submission of the assessment.

Learning Resources

Prescribed Texts

Anatomy of Orofacial Structures


Mosby's Dental Dictionary



Other Resources

  • Powepoint available on MYRMIT Blackboard under the program code C5312 and the Unit of Competence BSBINM301A/OFFC5268C Organise workplace information
  • RMIT online learning Hub
  • Library
  • Internet links
  • Journals, Brochures, Pamphlets, Newspapers, Magazines

Overview of Assessment

You will be assessed on both the essential knowledge and the demonstration of essential skills through;

Completion of an assignment

Assessment Tasks

You  will be graded with either a Px (Satisfactory) or NYC (Not Satisfactory) according to the assessment guidelines in accordance with the training package elements & essential skills

Completion of an assignment that is issued during the theory session.

Assessment Matrix

To achieve a grade of CA (Competency Achieved) for the unit BSBINM301A/OFFC5268C Organise workplace information you are required to obtain a pass result (PX or CA) for the following assessment, used to measure; elements, performance criteria, essential knowledge and essential skills as outlined in the health training package.The scheduled due date for the assignment;

  1. Non-Apprentice (FT2): Wednesday March 24th (The assessment process must be finalised and a result entered by July 1st 2015)
  2. Apprentice (DT2): Tuesday May 19th (The assessment process must be finalised and a result entered by July 1st 2015)

Other Information


RMIT University requires that you present YOUR work for assessment. Plagiarism is a form of cheating. It is the presentation of the work or idea of another person. Plagiarism is NOT acceptable. Penalities can include charges of acedemic misconduct, cancellation of results and exclusion from your course.

Please note: It is also a disciplinary offence to allow your work to be plagiarised by another student. When signing the coversheet to submit your learning guides and assessments.

Special consideration:

Please note: Students may apply for Special Consideration as per the information via the RMIT website

if they believe complete assessment for this unit by the submission date has been affected by factors beyond their control. Special consideration must be lodged prior to or within 48 hours of the scheduled assessment time or assessment submission date. The application for Special Consideration is NOT granted automatically on application.

RMIT assessment policies - RMIT University

Special consideration online application - RMIT University:

Non completion or non-submission of compulsory tasks:

Failure to complete any or all of the compulsory tasks listed above will prevent the student from achieving a CA (competency achieved) result for unit BSBINM301A/OFFC5268C Organise workplace information. This will result in the student not completing the unit successfully. NYC (not yet competent) will be recorded and re enrolment will be required to continue the unit/program. Fees will be incurred. Please note: A second opportunity for assessment will not be granted unless the student has applied for and been granted special consideration as per RMIT assessment policy.

Assessment Appeal Process:
The Appeals Against Assessment policy and procedure applies to all coursework programs in all careers. The appeal process is staged and students are required to follow each stage in order to ensure their full entitlement to appeal is available

Students are required to support the learning outcomes this Unit with work based experience and/ or further self managed research to support positive outcomes in this Unit.

To undertake practical exercises and /or assessment students MUST present for the assessment process as follows:

Please note these are also WH&S requirements for laboratory safety.

In appropriate practical class attire (Protective clothing for legs - if shorts, must cover knees, lab coat, safety glasses)
Fully covered in leather(not suede) footwear

Hair to be contained by tying back or in appropriate hair cover.
No artificial fingernails to be worn
The wearing of henna is acceptable.
Short, clean fingernails (no nail polish)
No jewellery to be worn on the hands or wrists. Wedding rings or jewellery that cannot be removed for cultural reasons must be taped with an appropriate waterproof tape
All cuts/ skin abrasions on the hands or wrists must be covered with a waterproof dressing

A student that is non-compliant with any of the above requirements will not be permitted to undertake practical exercises or assessment at the scheduled time. The student will be rescheduled to undertake assessment at a later date.


Course Overview: Access Course Overview