Course Title: Provide advocacy and representation services

Part A: Course Overview

Program: C5331 Diploma of Youth Work

Course Title: Provide advocacy and representation services

Portfolio: Vocational Education

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

  

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  

 

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
LAW5741C	City Campus	TAFE	365T Global, Urban and Social Studies	Face-to-Face	Term2 2017, Term2 2018, Term2 2019
LAW5741C	City Campus	TAFE	375T Vocational Design and Social Context	Face-to-Face or Internet	Term1 2021, Term2 2021
LAW5741C	City Campus	TAFE	535T Social Care and Health	Face-to-Face or Internet	Term2 2023

Flexible Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
LAW5741C	City Campus	TAFE	535T Social Care and Health	Face-to-Face or Internet	VE 2022 (All)

Course Contact: Dianne Mackay

Course Contact Phone: +613 9925 4454

Course Contact Email: dianne.mackay@rmit.edu.au

Course Description

In this unit students gain the  skills and knowledge required to formally represent the interests of young people who use their service. Representation will include the development of community representative roles, and participation in industry forums and meetings to influence policy processes and decision-making.

This unit applies to youth workers who are responsible for providing formal representation services to young people. 

CHCCCS016 Respond to client needs

CHCCSM005 Develop, facilitate and review all aspects of case management

Pre-requisite Courses and Assumed Knowledge and Capabilities

None

National Competency Codes and Titles

National Element Code & Title:	CHCADV002 Provide advocacy and representation services
Elements:	1. Establish the representative role and process 2. Represent the interests of client or client group 3. Negotiate outcomes and liaise with key people 4. Evaluate effectiveness of strategies

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the below elements.

. Establish the representative role and process	1.1 Identify role, processes and conditions of representation in consultation with individuals and key groups 1.2 Identify and seek the support of key people and develop strategic alliances 1.3 Determine and implement requirements for reporting, accountability and evaluation
2. Represent the interests of client or client group	2.1 Identify relevant interests and concerns to be pursued in accordance with organisation objectives and priorities 2.2 Undertake work to provide a framework for pursuing promotion of relevant interests 2.3 Create and respond to opportunities to reflect, promote and represent identified interests 2.4 Determine the potential impact developments and decisions will have on objectives and priorities and how success will be measured 2.5 Provide progress and other reports and feedback to key people according to organisation requirements
3. Negotiate outcomes and liaise with key people	3.1 Communicate and promote purpose and objectives 3.2 Promote and facilitate collaborative planning and action 3.3 Identify potential areas of conflict and implement strategies to address them 3.4 Undertake appropriate work with organising committees and board of management to maximise effectiveness
4. Evaluate effectiveness of strategies	4.1 Analyse actual work outcomes and document and report against agreed objectives and priorities 4.2 Implement adjustments to strategy according to the evaluation

Overview of Assessment

 

This course is assessed in accordance with competency-based assessment.
To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks. 

Assessment Task 1 : Establish Client Needs

Assessment Task 2: Conduct Case Planning Meetings

Assessment Task 3: Monitor and Review 

Assessment Task 4: Close Cases

Assessment Task 5: Knowledge Questions

Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are: You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria.
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment 
You will be given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Equitable Learning Unit if you would like to find out more (https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services)
A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams