Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: VE 2021

Class Number: 1005

Class Section: XXXX

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: GEDU6077C

Course Title: Work with diverse people

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C5331 - Diploma of Youth Work

Course Contact: Dianne Mackay

Course Contact Phone: +61 (3) 9925 4454

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

In this unit, students will gain the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

This unit is taught and assessed with CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIV001 Work with diverse people


1. Reflect on own perspectives

Performance Criteria:

1.1 Identify and reflect on own social and cultural perspectives and biases

1.2 Work with awareness of own limitations in self and social awareness

1.3 Use reflection to support own ability to work inclusively and with understanding of others

1.4 Identify and act on ways to improve own self and social awareness


2. Appreciate diversity and inclusiveness, and their benefits

Performance Criteria:

2.1 Value and respect diversity and inclusiveness across all areas of work

2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness

2.3 Use work practices that make environments safe for all


3. Communicate with people from diverse backgrounds and situations

Performance Criteria:

3.1 Show respect for diversity in communication with all people

3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence

3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible

3.4 Seek assistance from interpreters or other persons according to communication needs


4. Promote understanding across diverse groups

Performance Criteria:

4.1 Identify issues that may cause communication misunderstandings or other difficulties

4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity

4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations

4.4 Address any difficulties with appropriate people and seek assistance when required

Learning Outcomes

On successful completion of this course you will have developed the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

In-class (campus-based and online classroom) activities: 

  • teacher directed group activities/projects 
  • peer teaching 
  • group discussion 
  • class activities to review discussions/lectures 
  • role play activities 

Out-of-class activities: 

  • independent project-based work online and other research 
  • independent study 


Teaching Schedule





Diverse people

Introduction to Unit

Reflection on own perspectives and knowledge of culture and cultural awareness

Human rights

Key areas of diversity


Promote Aboriginal and/or Torres Strait Islander Cultural safety

Discuss task 1

Introduction to Unit

Culture, history, social, political impacts.

System and structural impacts on service system access

Racism and discrimination


Complete task -1 in class


Task 2 Research task

Discuss task -4 role play

Discuss and complete task in class


Working in partnership across the service system

Discuss and work on Task -3

Working in a culturally appropriate manner with the Aboriginal community and organisations.


 Reflect awareness of own and other cultures in work practices

 Support the development of effective partnerships

Identify and utilise resources to promote partnerships


Cultural safety at workplace

Task – 3 Presentation

Promote cultural safety in the workplace.

 Identify cultural safety issues in the workplace

Presentations in class


Role Play Task 4

In class assessment


 Review of the unit

Assessment support


Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks.

You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria.

Assessment 1: Knowledge Questions

Assessment 2: Research assessment

Assessment 3: Presentation

Assessment 4: Role Play

Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessmentsafety

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

A student charter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online:;ID=c15i3ciaq8ca

Assessment Tasks

Assessment 1: Knowledge Questions

Assessment 2: Research assessment

Assessment 3: Presentation

Assessment 4: Role Play

Assessment Matrix

Course Overview: Access Course Overview