Course Title: Advocate for clients
Part A: Course Overview
Program: C5334 Diploma of Community Services (Financial counselling)
Course Title: Advocate for clients
Portfolio: DSC Portfolio Office
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Contact: Mary-Josephine Wallwork
Course Contact Phone: +61 3 9925 3983
Course Contact Email: mary-josephine.wallwork@rmit.edu.au
Course Description
This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs.
Pre-requisite Courses and Assumed Knowledge and Capabilities
None.
National Competency Codes and Titles
National Element Code & Title: |
CHCAD401D Advocate for clients |
Elements: |
E1. Assist clients to identify their rights and represent their own needs 1.1 Assist client to identify their own needs and rights and to determine if their rights are being infringed or are not being met E2. Advocate on behalf of clients on request 2.1 Initiate, negotiate and implement relevant strategies for addressing client needs E3. Advocate for clients 3.1 Where assessment indicates the client requires advocacy support: |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge, you will be able to use assist clients to articulate their own needs and requirements and be able to develop problem-solving and action-planning skills.
Overview of Assessment
Assessment for this unit will include assessment tasks to be completed within the workshop sessions and assessment tasks to be completed within a specified period following class delivery. Assessment tasks will include written assignments, scenarios, and short answer questions.