Course Title: Apply specialist interpersonal and counselling interview skills

Part A: Course Overview

Program: C5334 Diploma of Community Services (Financial counselling)

Course Title: Apply specialist interpersonal and counselling interview skills

Portfolio: DSC Portfolio Office

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS6026C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face

 Term1 2016

Course Contact: Jo Wallwork

Course Contact Phone: +61 3 9925 3983

Course Contact Email: mary-josephine.wallwork@rmit.edu.au



Course Description

This unit describes the skills and knowledge required to develop a structured approach to counselling using advanced and specialised communication skills.  The counselling skills developed within this cluster will be considered in a financial counselling context.

This course addresses four (4) units of competency:

  • Work within a structured counselling framework CHCCSL501A
  • Apply specialist interpersonal and counselling interview skills CHCCSL502A
  • Facilitate the counselling relationship  CHCCSL503B
  • Support counselling clients in decision-making processes CHCCSL507B

These four units are delivered and assessed together.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None.



National Competency Codes and Titles

National Element Code & Title:

CHCCSL502A Apply specialist interpersonal and counselling interview skills

Elements:

E1. Communicate effectively in counselling practice

1.1 Identify the components of the communication process and primary factors that impact on the communication process
1.2 Identify communication barriers and apply strategies to overcome these barriers in the client-counsellor relationship
1.3 Demonstrate effective application of micro-skills within counselling practice to facilitate the client-counsellor relationship
1.4 Ensure work practices reflect the principles of effective communication and the sequence of a counselling interview
1.5 Identify the impact of communication techniques upon the client-counsellor relationship and use effective application of communication techniques in counselling practice
 

E2. Use specialist communication skills in counselling interviews

2.1 Demonstrate effective use of confrontation skills in a counselling interview
2.2 Use confrontation skills appropriately aiming to achieve identified impacts and enhance client development and growth
2.3 Demonstrate effective use of focusing skills in a counselling interview
2.4 Use confrontation skills appropriately aiming to achieve pre-determined impacts and enhance client development and growth
2.5 Demonstrate effective use of influencing skills in a counselling interview
2.6 Use influencing skills appropriately aiming to achieve pre-determined impacts and enhance client development and growth
 

Learning Outcomes

 

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge, you will be able to use specialised communication skills within a counselling process.  You will be able to use a structured approach to establish the counselling process; work with clients to clarify goals, options, and courses of action; and manage the counselling process to its conclusion.


Overview of Assessment

 

Your knowledge and understanding of course content is assessed through:

  • Practical demonstration of skills
  • Case study scenarios
  • Written assignments/questions