Course Title: Manage business document design and development

Part B: Course Detail

Teaching Period: Term1 2017

Course Code: COMM7332C

Course Title: Manage business document design and development

School: 650T Vocational Business Education

Campus: City Campus

Program: C5338 - Diploma of Leadership and Management

Course Contact: Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email: sylvia.baroutis@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.

It applies to individuals employed in a range of work environments who require well-developed skills in the use of a range of software packages. They use these skills to establish, document and implement consistent standards of document design within an organisation.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM506 Manage business document design and development

Element:

1 Establish documentation standards

Performance Criteria:

1.1 Identify organizational and legislative requirements for information entry, storage, output and quality of document design and production

1.2 Evaluate organization's present and future information technology capability in terms of its impact on document design and production

1.3 Identify types of documents used and required by organisation

1.4 Establish documentation standards and design tasks for organizational documents in accordance with information, budget and technology requirements

Element:

2 Manage template design and development

Performance Criteria:

2.1 Ensure standard formats and templates suit the purpose, audience and information requirements of each document

2.2 Ensure document templates enhance readability and appearance, and meet organizational requirements for style and layout

2.3 Test templates, obtain organizational and user feedback, and make amendments as necessary to ensure maximum efficiency and quality of presentation

 

Element:

3 Develop standard text for documents

Performance Criteria:

3.1 Evaluate complex technical functions of software for their usefulness in automating aspects of standard document production

3.2 Match requirements of each document with software functions to allow efficient production of documents

3.3 Test macros to ensure they meet the requirements of each document in accordance with documentation standards

Element:

4 Develop and implement strategies to ensure the use of standard documentation

Performance Criteria:

4.1 Prepare explanatory notes for the use of standard templates and macros using content, format and language style to suit existing and future users.

4.2 Develop and implement training on the use of standard templates and macros and adjust the content and level of detail to suit user needs

4.3 Produce, circulate, name and store master files and print copies of templates and macros in accordance with organizational requirements

 

Element:

5 Develop and implement strategies for maintenance and continuous improvement of standard documentation

Performance Criteria:

5.1 Monitor use of standard documentation templates and macros, and evaluate the quality of documents produced against documentation standards

5.2 Review documentation standards against the changing needs of the organization, and plan and implement improvements in accordance with organizational procedures


Learning Outcomes



Details of Learning Activities

Learning activities will include in-class discussions and word processing and spread sheet demonstrations, hands on exercises using Lynda.com tutorials to review complex document/spread sheet skills and theory of document design and management of business documents.


Teaching Schedule

Week NumberWeek CommencingTopicsAssessment details

1

6 February

Introduction to the course including:

Course requirements and support documents/resources

Course Blackboard access

Setting up laptops with myDesktop/Microsoft Word and Excel 2010

Assessment requirements/Cover sheets

Reminder re Plagiarism/Appeals

Extensions/Resubmissions

Feedback in this course

Getting help

Occupational Health and Safety in the office/study environment

 
 2 13 February

Establish documentation standards using the Simulated Business website as the platform for quality of document design and production

Assessment documents available from:  http://simbuscommunity.com.au/member-services/business-templates/

Typingmaster (or a similar typing tutor)

Register with RMIT Library, Lynda.com.  Follow in class tuition during this semester with

  1. Bob Flisser's Excel 2010 Essential Training
  2. Mariann Siegert's intermediate courses for Microsoft Word 2010
    Building templates in Word
    Building blocks and macros in Word
    Word 2010: Styles in depth
    Word 2010: Forms in depth

Types of documents

Organisational requirements and style guides

Textbook and exercise files

Microsoft Excel skills

Understanding Excel - What is a spreadsheet
Getting Started
Worksheet Basics
Excel Formula Basics

(Any Excel topics not completed during the class session must be completed for homework using Lynda.com - Bob Flisser's Excel 2010 Essential Training)

 

 

3

 20 February

Microsoft Excel skills

Advanced formatting
Printing
Creating and Using Charts
Creating and Using Macros

 

 
 4 27 February

Microsoft Excel skills

Advanced formatting
Printing
Creating and Using Charts
Creating and Using Macros

(Any Excel topics not completed during the class session must be completed for homework using Lynda.com - Bob Flisser's Excel 2010 Essential Training)

 

Activity 1 (a) due

Excel Spreadsheet with macro

 5

 6 March

Establish documentation standards

Protocol, production, retrieval and storage of templates

Google Drive is the platform for students to share with each other and the teacher their templates and documents.  Final assessment documents should be uploaded to Blackboard

Textbook:  Creating templates and designing forms

(Any topics not completed during the class session must be completed for homework)

 Activity 1(b) due
 6 13 March

Manage template design and development in Word 2010

Standardization of fonts, formats and templates for Simulated Business.

Test templates

Textbook:  Creating templates and designing forms

(Any topics not completed during the class session must be completed for homework)

 

 7

 20 March

Manage template design and development in Word 2010

Textbook:  Creating templates and designing forms

(Any topics not completed during the class session must be completed for homework)

 

 8 27 March

Develop standard text for documents in Word 2010

Automate documents and test macros

Textbook:  Adding comments, tracking changes and comparing content

(Any topics not completed during the class session must be completed for homework)

 

9

 3 April

Develop standard text for documents in Word 2010

Automate documents and test macros

Textbook:  Adding comments, tracking changes and comparing content

(Any topics not completed during the class session must be completed for homework)

 

10 a.

10 April

Develop standard text for documents in Word 2010

Automate documents and test macros

Textbook:  Calculations in Word

(Any topics not completed during the class session must be completed for homework)

Activity 3 due
 13-19 April

Mid-semester break - No classes

 

10 b.

 

Classes resume

20 April

Develop and implement strategies to ensure the use of standard documentation

Prepare user instructions on the use of your templates and macros

Textbook:  Customising and automating tasks

(Any topics not completed during the class session must be completed for homework)

 Activity 4 due

11

24 April

Develop and implement strategies to ensure the use of standard documentation

Prepare user instructions on the use of your templates and macros

Activity 5 due

12

1 May

Develop and implement strategies to ensure the use of standard documentation

Prepare user instructions on the use of your templates and macros

Activity 2 due

13

8 May

Develop and implement strategies for maintenance and continuous improvement of standard documentation

Work in Progress - Staff training presentations and seek participant feedback against document standards

Activity 6 due

 

14

 

15 May

Develop and implement strategies for maintenance and continuous improvement of standard documentation

Work in Progress - Staff training presentations and seek participant feedback against document standards

Activity 6 due

 15  22 May

Share documents: store documents electronically, print copies.  Make recommendations for future use of documents

Workshop

Course review

TASK 1 due by Friday 26 May at 5.00 pm to Blackboard

Teacher presentation feedback summary

 

16 29 May

 

Review and feedback

Assessment feedback


Learning Resources

Prescribed Texts

Design and Develop Complex Text Documents, Microsoft Word 2010, Tilde Publishing and Distribution


References


Other Resources

simbuscommunity.com.au for Style Guide, Policies and Procedures

Lynda.com a database at RMIT Library

RMIT Student Share K Drive for further organisational and procedural documents

Dobson, A. Touch Typing in 10 hours, Oxford UK, 2009

Lynda.com is an extensive online training library focused on business and information technology.  The Lynda.com library helps anyone learn software, creative, and business skills to achieve personal and professional goals.  It covers a wide variety of software products and digital technology.  The courses are in streaming video format.  Always login via the RMIT Library link http://www1.rmit.edu.au/library/lynda from there you will need to create your own separate login to access a full range of free tutorials and exercise files for the following areas:

Bob Flisser's Excel 2010 Essential Training

Word 2010 Building Blocks and Macros in Word (Mariann Siegert)

Word 2010 Building Templates in Word (Mariann Siegert)

Word 2010: Forms in Depth (Gini Courter)

Word 2010: Styles in Depth (Mariann Siegert)


Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

Evidence of the ability to:  

  • identify the organisational needs, requirements and information technology capabilities relevant to the design and production of documents
  • establish documentation standards to meet organisational requirements
  • design, test and amend document templates
  • develop and implement documentation and training to support use of standard templates and macros
  • monitor the implementation of standard documentation templates and macros and make improvements in line with organisational requirements. 

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • describe document production processes
  • identify costs involved with the implementation of standard documentation
  • explain the software applications relevant to document design and development in the organisation
  • identify key provisions of relevant legislation and regulations, codes and standards affecting document production
  • outline organisational policies and procedures relating to document production
  • list sources of expertise available externally to the organisation or workgroup. 

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:

  • computer hardware and other document production equipment
  • software applications appropriate to the task
  • media for production of documents
  • samples of high quality standard documents.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.


Assessment Tasks

Assessment Task 1

Overview

There is one task in this course and it is a portfolio consisting of nine activities.  All of this Assessment Task must be completed in full to be deemed competent in this course and to receive grading overall at the end of the semester.

Task 1 Portfolio of Evidence

Context

You will be using the professional documents from the Simulated Business Website http://simbuscommunity.com.au/ and K Drive for Reflective Records.  They can include business templates, style guides, policies and procedures, procedure manuals and accounting documents.

Please refer to the Assessment Record and Cover Sheet on Blackboard for further details.

See marking guide for instructions on how to complete the activities.

You will find further details about this task in the Assessment Record and Cover Sheet in the Blackboard Program Shell for this program.

Submission Requirements:

You should:

  • Ensure that you submit assessments on or before the due date.
  • Always retain a copy of your assessment tasks (hard copy and soft copy)
  • When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship.  You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work.  An assignment cover sheet for submission of each assessment task is available on Blackboard.
  • Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers.  For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure a safe workplace, page 1 of 10.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.

If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More Information: http://www.rmit.edu.au/students/assessment/extension

Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf

Where an extension of greater than seven days is needed, you must apply for special consideration.  Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.

More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w (unresolved)

Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf

Resubmissions (VET Programs):

If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission.  The highest grade you will receive if your resubmission is successful is "CAG".

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course.  Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment.  For more information about the circumstances under which the assessment arrangements might be granted please access the following website:

More Informationhttp://rmit.edu.au/browse;ID=7usdbki1fjf31

Marking Guide (Competency):

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

 

Marking Guide (Grading)

After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:

Final Grades table:


Assessment Matrix

CHDCompetent with High Distinction
CDICompetent with Distinction
CCCompetent with Credit
CAGCompetency Achieved - Graded
NYCNot Yet Competent
DNSDid Not Submit for assessment

Further information regarding the application of the grading criteria will be provided by your teacher.

Course Overview: Access Course Overview