Course Title: Manage meetings

Part A: Course Overview

Program: C5339 Diploma of Business Administration

Course Title: Manage meetings

Portfolio: BUS Portfolio Office

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

BUSM7932C

City Campus

TAFE

650T Vocational Business Education

Face-to-Face or Internet or Workplace

Term1 2016,
Term2 2016,
Term1 2017

Course Contact: Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email: sylvia.baroutis@rmit.edu.au



Course Description

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes

It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material.  They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

BSBADM502 Manage meetings

Elements:

1 Prepare for meetings

2 Conduct meetings

3 Follow up meetings


Learning Outcomes


Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

 Evidence of the ability to: 

  • apply conventions and procedures for formal and informal meetings including:
  • developing and distributing agendas and papers
  • identifying and inviting meeting participants
  • organising and confirming meeting arrangements
  • running the meeting and following up
  • organise, take part in and chair a meeting
  • record and store meeting documentation
  • follow organisational policies and procedures.

 

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • outline meeting terminology, structures, arrangements
  • outline responsibilities of the chairperson and explain group dynamics in relation to managing meetings
  • describe options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams
  • identify the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas. 

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:

  • reference material in regard to meeting venues and technology, catering and transport suppliers
  • organisational policies and procedures for managing meetings
  • office supplies and equipment
  • computers and relevant software
  • case studies and, where possible, real situations.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.