Course Title: Gather data to identify business requirements

Part B: Course Detail

Teaching Period: Term2 2017

Course Code: COSC7357C

Course Title: Gather data to identify business requirements

School: 650T Vocational Business Education

Campus: City Campus

Program: C5341 - Diploma of Information Technology

Course Contact: Val Christou

Course Contact Phone: +61 3 9925 5076

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Paul Lewis   +61 3 9925 1615

Chandra Nannegari   +61 3 9925 1657

Susil Ratnasekara


Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to identify, analyse and document business requirements.

It applies to individuals working as systems analyst developers and project team leaders, and managers responsible for gathering data to identify business requirements

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTICT509 Gather data to identify business requirements


1. Identify key information sources

Performance Criteria:

1.1 Identify information repositories across the business
1.2 Review current organisational documentation
1.3 Develop critical questions to elicit information from key stakeholders using a mixture of open and closed questions


2. Gather data

Performance Criteria:

2.1 Use a wide range of information gathering techniques
2.2 Review reports and other data sources for business information
2.3 Confirm business-critical factors relating to current and future directions of the organisation with stakeholders


3. Prepare data analysis for review

Performance Criteria:

3.1 Analyse group and individual responses to clearly define business priorities
3.2 Document data analysis for review according to organisational standards

Learning Outcomes

Details of Learning Activities

A range of learning activities are planned for this course including self-paced and collaborative classroom based activities.

Learning activities will include laboratory-based sessions on a variety of topics as shown in the weekly breakdown.  Learning activities will generally consist of practical computer exercises based on teacher handouts.  Students should attend all sessions.

Students will also be expected to undertake work on a small database project and other activities for homework.

The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice your skills in a simulated/real workplace environment.

We expect you to participate and contribute in all scheduled learning activities.


Teaching Schedule

The Teaching Schedule for this course is as follows: 

Please note that this course, ICTICT509 - Gather data to identify business requirements, is co-delivered and co-assessed holistically along with ICTDBS502 - Design a database.

Induction Session

Prior to training commencement a program level induction session will be conducted that comprises the following:

  • Program overview and requirements
  • MyRMIT/Blackboard
  • Overview of assessment requirements
  • Pre-Training Review including:
    • Recognition of Prior Learning and Credit Transfers
    • Assessment of current skills and knowledge
  • Competency/Grading Criteria
  • Plagiarism
  • Appeals
  • Extensions
  • Feedback
  • Privacy
  • Submission requirements
  • Re-submission policy
  • Where to get support
  • Student responsibilities

The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course.  This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities. 

Week                                   Week Commencing                                    Topics                                                                                                                                                                         Assessment                                                                 Competencies Delivered                                                                     
13rd Jul 2017 

Introduction to the course including:
•  Course requirements
•  Course support documents
•  Course Blackboard access
•  Accuracy of enrolment
•  Assessment requirements/Cover Sheets
•  Reminder re Plagiarism
•  Reminder re Appeals
•  Extensions/Re-submissions
•  Feedback in this courser
•  Reminder re submission requirements
•  Getting help

Introduction to DB design
•  Course introduction & overview. Relational database concepts.
•  Introduction to Access. Web forms & data entry. 2-table relationships                                                                                                                             




210th Jul 2017Key sources of data. Business rules.
Basic ERDs. 1:M relationships & foreign keys

Project Specifications issued.                                                                           
Project Teams selected

ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)

317th Jul 2017Business documents & business rules.
More on ERDs: M:N relationships & bridging tables

ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)

424th Jul 2017Gathering data. Referential integrity.
Building up complex ERDs

ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)

531st Jul 2017

Developing questions. Conceptual, logical & physical models. Forms & sub-forms


ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)


7th Aug 2017

SQL Server installation & tables. Intro to security. DB requirements & design improvements

ASSESSMENT 1 - Individual Design Draft due

ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)


14th Aug 2017

Analysing data. Suitable data types.
Redundancy, dependencies & normalisation


ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)

821st Aug 2017

Data integrity & data validation.
Groupable data. Forms & reports

ASSESSMENT 1 - Individual Design Update due

ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)


MID-SEMESTER BREAK (Mon 28th Aug to Fri 1st Sep 2017 inclusive)


94th Sep 2017 

SQL Server security: logins, database roles & permissions. Class work on project


ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)

1011th Sep 2017 

Backup & restore procedures in SQL Server 
Review of client requirements. Data dictionaries

ASSESSMENT 1 - Team Design Part 1 due

ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)


18th Sep 2017 

Review of normalisation.
Class work on project & documentation


ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)


25th Sep 2017

Holiday 29th Sep 

Format of security & backup plans.
Class work on project & documentation


ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)

132nd Oct 2017 

Reports with grouped data.

Revision for Skills Review Quiz

ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)

149th Oct 2017 

Skills Review Quiz conducted.
Final class work on project & documentation

ASSESSMENT 2 - Skills Review Quiz

ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)

1516th Oct 2017 

Project submission & demonstrations


ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)


23rd Oct 2017 

Re-submission of work if required.
Course & assessment feedback


ICTDBS502 (COSC 7371C)

ICTICT509 (COSC 7357C)

You will receive feedback two weeks from the due date of each task. If required, re-submissions are due by the end of the following week.

Learning Resources

Prescribed Texts

There is no prescribed textbook for this course.  However presentations and handouts given out in class should be quite useful.


Pratt, P & Last, Z (2015), Concepts of Database Management, 8th edn, Cengage Learning,
ISBN-13: 978-1285427102

This is a good introductory level text suitable for this course.  Older editions of this text are also useful, and a number of copies are available from the RMIT Library.


Stephens, R (2009), Beginning Database Design Solutions, Wiley, Print ISBN: 978-0-470-38549-4

Although from 2009, this text is pitched at a good introductory level, and is available free of charge as an e-book via the RMIT Library Website.


Other Resources

Students may also refer to various Websites as indicated their teacher.

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

 Evidence of the ability to:

  • identify sources and gather information pertinent to the business requirements
  • review and analyse business requirements based on business strategy and current and future directions
  • confirm the business critical factors with stakeholders
  • prepare data for review
  • document data analyse for review according to organisational standards. 

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • define the client business domain, so that the business needs are understood by project team and client
  • describe the current industry accepted hardware and software products, general features and capabilities suited to the project
  • outline the role of stakeholders and the degree of involvement in the process
  • specify quality assurance practices required when determining the requirements
  • examine the system’s current hardware, software and communication functionality.

 Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to a project brief and business documentation.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.       

Assessment Tasks


Please note that this course, ICTDBS502 - Design a database, is co-delivered and co-assessed holistically along with ICTICT509 - Gather data to identify business requirements.

You are required to complete 2 assessments.  You must successfully complete all sections of each assessment task to be deemed competent in this unit.

NOTE: Details about specific tasks and assessment criteria will be included in the Cover Sheet(s) for each task.

ASSESSMENT 1 - Database Project

For this assessment task you will be asked to plan and develop a small business database for an on-line business from scratch in consultation with key stakeholders. You will first need to identify information sources, gather data and confirm key client database requirements. You will work in a team to manage this project efficiently.

In order to be deemed competent in this task you will be expected to demonstrate proficiency in a variety of areas including the following key areas:

  • Skills in gathering and analysing data to determine requirements
  • Ability to produce ERDs for a wide variety of scenarios
  • Ability to create Access data structures to test your designs
  • Ability to normalise your tables to store data effectively
  • Ability to create objects such as forms and reports
  • Documentation of security and recovery procedures

Students will receive feedback or confirmation at each stage in relation to client requirements.  In many cases changes or modifications will be required.  It is therefore vital that any design documentation and other work required for each stage be submitted in a timely manner.

DATABASE PROPOSAL (Team Submission) - Due Week 4
Initial draft of proposal outlining details elicited by questioning client including:

  • Area of business operations, as well as purpose & scope of database project
  • Team member responsibilities & communication plan 
  • Key business processes such sales, ordering & stock control
  • Any key business rules & particular design requirements
  • Any issues requiring further clarification from key stakeholders (further questions)
  • Technical constraints including hardware & software eg. DBMS
  • Outline of deliverables & timeline for project stages, including simple Gantt chart
  • Sample business documents e.g. forms & reports from current system

DATABASE DESIGN (Individual & Team Components) - Due Week 12

  • Individual Design Draft - Due Week 6
    First draft of ERD (with cardinalities) created in VISIO with Access Relationships
  • Individual Design Update - Due Week 8
    Updated ERD & Access Relationships (for client confirmation after normalisation)
    Some sample data inserted into tables in Access
  • Team Design Part 1 - Due Week 10
    ERD and Relationships for whole group (final conceptual & logical models)
    Data structures implemented eg. keys, constraints, indexes & validation rules
  • Team Design Part 2 - Due Week 12
    Data dictionary & business rules finalised (physical model) 
    Client requirements validated. Questions on client requirements

DATABASE IMPLEMENTATION (All Individual & Team Components) - Due Week 15

  • Final version of database with sample data entered as required
  • Queries, forms and reports as specified (Individual Submission)
  • Final project documentation including security, backup & recovery procedures

Students will receive feedback or confirmation at each stage in relation to client requirements.  In many cases changes or modifications will be required.  It is therefore vital that any design documentation and other work required for each stage be submitted in a timely manner.

General Points

  • All documents are to be presented in portfolio form ie. a folder of documents submitted on Blackboard
  • Each document should include a header (eg with the name of the document and team members’ names) and a footer (eg with the date and page number).
  • All team members must sign the assessment cover sheet(s).
  • Soft copies are to be retained by all team members as backups. Google Docs is preferred.
  • RMIT academic discipline procedures will apply in cases of plagiarism. Students should use Turnitin to avoid plagiarism.

ASSESSMENT 2 - Skills Review Quiz  - Conducted in Week 14

For this assessment task you will need to analyse data models and design data structures, forms and reports for some simple scenarios.  You will be able to review and verify your designs on your computer with reference to Web and other resources including DBMS software.

You will also be questioned on the information sources (eg. key documents & questions) as well as techniques used in gathering data, such as reviewing reports.  You will also need to be able to analyse simple data to in order to confirm database requirements. 

Some knowledge of security and data recovery concepts and procedures will also be required.

To be deemed competent in this task, which is in the form of a three-part online quiz, you will be expected to demonstrate your knowledge of the skills and concepts covered in all sections of the course.


Assessment Matrix

The Assessment Matrix that maps all assessments to the critical aspects of evidence, skills, knowledge and elements is available from the teacher.

Other Information

Submission Requirements

Assessment tasks need to be submitted via the Learning Hub (Blackboard).

You should:

  • Ensure that you submit assessments on or before the due date. 
  • Always retain a copy of your assessment tasks (hard copy and soft copy).
  • When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship.  You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work.  On the cover sheet you declare that the work you are presenting for assessment is your own work.  An assignment cover sheet for submission of work for assessment is available on Blackboard. 
  • Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers.  For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.

If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More information:

Form to use:

Where an extension of greater than seven days is needed, you must apply for special consideration.  Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.

More Information:;ID=g43abm17hc9w (unresolved)

Form to use:

Re-submissions (VET Programs)

If you are found to be unsuccessful in a Course Assessment Task you will be allowed one re-submission only.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the re-submission.  The highest grade you will receive if your re-submission is successful is "CAG".

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course.  Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment.  For more information about the circumstances under which the assessment arrangements might be granted please access the following Website:

More Information:;ID=7usdbki1fjf31

Marking Guide (Competency)

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

Marking Guide (Grading)

After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:

Final Grades Table:

CHD      Competent with High Distinction
CDI       Competent with Distinction
CC        Competent with Credit
CAG      Competency Achieved - Graded
NYC      Not Yet Competent
DNS      Did Not Submit for assessment

Further information regarding the application of the grading criteria will be provided by your teacher.

Course Overview: Access Course Overview