Course Title: Develop and implement service programs

Part A: Course Overview

Program: C5345 Diploma of Community Services (Case Management)

Course Title: Develop and implement service programs

Portfolio: DSC Portfolio Office

Nominal Hours: 100

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS6101C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face

Term1 2017

Course Contact: Bronwyn Tanti

Course Contact Phone: 9925 9079

Course Contact Email: bronwyn.tanti@rmit.edu.au



Course Description

This unit describes the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs 

This unit applies to workers coordinating or managing teams and operations in varied service delivery contexts.

 

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCCCS007C Develop and implement service programs

Elements:

1. Engage consumers in the analysis of service needs

2. Develop programs

3. Implement and monitor programs

4. Evaluate programs


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Overview of Assessment

 

Assessment Task 1: Online quizzes

Assessment Task 2: In class activities

Assessment Task 3: Group assignments