Course Title: Undertake case management in a child protection framework

Part A: Course Overview

Program: C5345 C5345 Diploma of Community Services

Course Title: Undertake case management in a child protection framework

Portfolio: DSC Portfolio Office

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban and Social Studies


Term2 2016

Course Contact: Bronwyn Tanti

Course Contact Phone: 9925 9079

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to apply all aspects of case management in which case plans are developed and implemented to address specific client needs and achieve client goals within a child protection framework.

Workers at this level work autonomously and are responsible for prioritising own outputs within defined organisation guidelines.

This unit applies to work in a range of health and community service contexts.

 This unit is delivered in a cluster with:

CHCCSM005 Develop, facilitate and review all aspects of case management

CHCCCS004 Assess co-existing needs

CHCCSM004 Coordinate complex case requirements

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCCSM007 Undertake case management in a child protection framework


1. Establish client need and/or risk

2. Develop a case management plan

3. Implement case plan

4. Establish review and evaluation systems

5. Plan and participate in case conferences or protection meetings

6. Work with agencies to meet the client's needs

7. Undertake case closure

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Overview of Assessment


Assessment Task 1: Online quizzes

Assessment Task 2: In class activities

Assessment Task 3:  Group assignments