Course Title: Reflect on and improve own professional practice

Part B: Course Detail

Teaching Period: Term2 2018

Course Code: EMPL7098C

Course Title: Reflect on and improve own professional practice

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C5345 - Diploma of Community Services (Case Management)

Course Contact: Bronwyn Tanti

Course Contact Phone: 9925 9079

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 120

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.

This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.


This course is delivered and assessed in a cluster with:-

  • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCPRP003 Reflect on and improve own professional practice


1. Reflect on own practice

Performance Criteria:

1.1 Undertake self-evaluation in conjunction with supervisors and/or peers

1.2 Reflect on and recognise the effect of values, beliefs and behaviour in practice

1.3 Share two-way, open and evaluative feedback with co-workers or peers

1.4 Actively seek and reflect on feedback from clients, organisations or other relevant sources


2. Enhance own practice

Performance Criteria:

2.1 Determine improvements needed based on own evaluation and feedback from others

2.2 Identify potential support networks both internal and external to the organisation

2.3 Seek specialist advice or further training where need is identified

2.4 Recognise requirements for self-care and identify requirements for additional support

2.5 Devise, document and implement a self development plan that sets realistic goals and target


3. Facilitate ongoing professional development

Performance Criteria:

3.1 Access and review information on current and emerging industry developments and use these to improve practice

3.2 Assess and confirm own practice against ethical and legal requirements and opportunities

3.3 Identify and engage with opportunities to extend and expand own expertise

3.4 Regularly participate in review processes as a commitment to upgrading skills and knowledge

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

Classes where information is shared through talks and group discussions, and workshops where exercises are conducted to apply learning. For this course, students undertake placement for 100 hours or more.

During classes, time is allocated for students to work on assessment tasks.

Teaching Schedule

Week 1

Sociology and social theory

  • Studying society and social behaviour
  • Understanding the role  and function of major institutions in Australian society
  • Identifying systems and defining political and economic theory

Week 2

Analysing the impact of social and cultural issues

  • Understanding the ways major institutions in Australian society can impact clients
  • Identifying the effects and consequences of inequality on clients
  • Understanding the impacts of long-term unemployment and associated issues
  • Identifying factors associated with age and their impact on clients

Week 3

Working with consumers and colleagues

  • Determining needs and clarifying the social and cultural factors impacting clients
  • Recognising the effect of values, beliefs and behaviour
  • Ensuring consumer participation and engagement
  • Advising, referring or providing clients with access to services

Week 4

Implementing reflective practice to improve performance

  • Key reflective practice processes
  • Peer reflection and supervision
  • Applying a reflective model to analyse an experience

Week 5

Assessing practice and seeking feedback

  • Assessing practice against role requirements,  industry practice and standards, and ethical and legal requirements
  • Seeking and analysing feedback
  • Ensuring self-care

Week 6

Conducting training needs analysis

  • Conducting a training needs analysis
  • Identifying your preferred learning style

Week 7

Preparing and implementing a personal development plan

  • Preparing a personal development plan
  • Implementing and monitoring the plan

Week 8

Post placement workshop

  • Sharing placement experiences
  • Reflecting on practice while on placement

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment


Assessment Task 1: Online quizzes

Assessment Task 2: In class activities

Assessment Task 3:  Group assignments

Assessment Tasks

Assessment 1: Analyse the impacts of sociological factors on case study-based clients, and recommend support services

Assessment 2: Apply a structured process to reflect on practice

Assessment 3:  Seek and review placement supervisor feedback on performance and practice

Assessment task 4: Prepare a personal development plan

Assessment Matrix

Students will have access to a marking rubric for reference at the time that assessment tasks are distributed.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:

Course Overview: Access Course Overview