Course Title: Apply specialist interpersonal and counselling interview skills
Part B: Course Detail
Teaching Period: Term2 2017
Course Code: HWSS6120C
Course Title: Apply specialist interpersonal and counselling interview skills
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C5345 - Diploma of Community Services (Case Management)
Course Contact: Bronwyn Tanti
Course Contact Phone: +61 3 9925 9079
Course Contact Email: firstname.lastname@example.org
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This unit describes the skills and knowledge required to use advanced and specialised communication skills in the client-counsellor relationship.
This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.
This unit is delivered in a cluster with:
CHCCSL001: Establish and confirm the counselling relationship.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
CHCCSL002 Apply specialist interpersonal and counselling interview skills
1. Communicate effectively
2. Use specialised counselling interviewing skills
3. Evaluate own communication
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class is spent working on applied assessment tasks.
Week 1: Introduction to counselling
• Counselling principles and the helping relationship
• Scope and nature of the counselling relationship
• Mandatory reporting, privacy, confidentiality and disclosure
Week 2: Presenting issues, their impacts and counselling practice
• Alcohol and other drugs
• Domestic and family violence
• Financial difficulty
• Mental illness
• Problem gambling
Week 3: Counselling communication techniques and micro skills
• Effective use of body language and reflecting feelings
• Questioning or probing
• Paraphrasing, summarising and reframing
• Challenging, focusing and responding to strong emotional reactions
Week 4: Counselling planning
• Techniques for creating a counselling plan
• Making observations
• Determining client’s own identified priorities
Week 5: Establishing and confirming the relationship
• Clarifying expectations and responding to anxiety about the process
• Exploring options and approaches for the relationship
• Agreeing on priorities and setting goals
Week 6: Developing and documenting the counselling plan
• Identifying actions to achieve goals
• Making agreements with the client to addresses disclosure and organisation requirements
• Developing evaluation strategies
Week 7: Conducting counselling interviews
• Implementing the interview process
• Monitoring progress against plan
• Maintaining case notes
Week 8: Demonstrating counselling interview skills
• Counselling interviews assessment role plays
Week 9: Reflecting and evaluating practice
• Reflecting on own communication skills and relationships with clients
• Implementing strategies to evaluate and improve skills
• Managing bias and the impact of own values
Week 10: Assessment workshop, review and reflection
• Finalising assessment
• Course review
• Reflection on learning and participation in counselling sessions
Learning Resources The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at: http://www.rmit.edu.au/library
If you need additional support, visit RMIT’s Learning Lab, either in person or online: http://www.dlsweb.rmit.edu.au/lsu/
Equitable Learning Services (ELS) provides support and equal opportunities for students with a disability, long-term illness and/or mental health condition and primary carers of individuals with a disability.The link is : https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services
Overview of Assessment
This unit is assessed in a cluster with CHCCSL001: Establish and confirm the counselling relationship.
There are three individual assessment tasks consisting of role plays, and a quiz.
Assessment task 1: Establish the client counselling relationships, based on scenarios, and prepare counselling plans.
Assessment task 2: Conduct counselling interviews with clients, based on scenarios.
Assessment task 3: Reflect on and evaluate own counselling communication skills.
Assessment task 4: Complete an online quiz in Blackboard to test your knowledge of and apply to short scenarios the key issues and concepts related to counselling relationships and interviews.
The assessment matrix demonstrates alignment tasks with the relevant unit of competency. These matrix’s are available through program administration.
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.
Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:
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Examples of plagiarism include:
- Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
- Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
- Piecing together text from one or more sources and adding only linking sentences;
- Copying or submitting whole or parts of computer files without acknowledging their source;
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- Copying a whole or any part of another student's work; and
- Submitting work as your own that someone else has done for you.
- Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy – http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations – http://www1.rmit.edu.au/browse;ID=r7a7an6qug93
The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com
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Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf
Course Overview: Access Course Overview