Course Title: Establish and confirm the counselling relationship
Part B: Course Detail
Teaching Period: Term2 2017
Course Code: OHTH5924C
Course Title: Establish and confirm the counselling relationship
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C5345 - Diploma of Community Services (Case Management)
Course Contact: Bronwyn Tanti
Course Contact Phone: 9925 9079
Course Contact Email: firstname.lastname@example.org
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 100
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This unit describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor client relationship according to the agency’s counselling model.
This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.
This unit is delivered in a cluster with:
CHCCSL002: Apply specialist interpersonal and counselling interview skills
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
CHCCSL001 Establish and confirm the counselling relationship
1. Use a structured approach to counselling
2. Establish the nature of the helping relationship
3. Confirm the helping relationship
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class is spent working on applied assessment tasks.
Week 1: Introduction to counselling
• Counselling principles and the helping relationship
• Scope and nature of the counselling relationship
• Mandatory reporting, privacy, confidentiality and disclosure
Week 2: Presenting issues, their impacts and counselling practice
• Alcohol and other drugs
• Domestic and family violence
• Financial difficulty
• Mental illness
• Problem gambling
Week 3: Counselling communication techniques and micro skills
• Effective use of body language and reflecting feelings
• Questioning or probing
• Paraphrasing, summarising and reframing
• Challenging, focusing and responding to strong emotional reactions
Week 4: Counselling planning
• Techniques for creating a counselling plan
• Making observations
• Determining client’s own identified priorities
Week 5: Establishing and confirming the relationship
• Clarifying expectations and responding to anxiety about the process
• Exploring options and approaches for the relationship
• Agreeing on priorities and setting goals
Week 6: Developing and documenting the counselling plan
• Identifying actions to achieve goals
• Making agreements with the client to addresses disclosure and organisation requirements
• Developing evaluation strategies
Week 7: Conducting counselling interviews
• Implementing the interview process
• Monitoring progress against plan
• Maintaining case notes
Week 8: Demonstrating counselling interview skills
• Counselling interviews assessment role plays
Week 9: Reflecting and evaluating practice
• Reflecting on own communication skills and relationships with clients
• Implementing strategies to evaluate and improve skills
• Managing bias and the impact of own values
Week 10: Assessment workshop, review and reflection
• Finalising assessment
• Course review
• Reflection on learning and participation in counselling sessions
Learning Resources The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at: http://www.rmit.edu.au/library
If you need additional support, visit RMIT’s Learning Lab, either in person or online: http://www.dlsweb.rmit.edu.au/lsu/
Equitable Learning Services (ELS) provides support and equal opportunities for students with a disability, long-term illness and/or mental health condition and primary carers of individuals with a disability.The link is : https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services
Overview of Assessment
This unit is assessed in a cluster with CHCCSL002: Apply specialist interpersonal and counselling interview skills.
There are four individual assessment tasks consisting of role plays and a quiz.
Assessment task 1: Establish the client counselling relationships, based on scenarios, and prepare counselling plans.
Assessment task 2: Conduct counselling interviews with clients, based on scenarios.
Assessment task 3: Reflect on and evaluate own counselling communication skills.
Assessment task 4: Complete an online quiz in Blackboard to test your knowledge of and apply to short scenarios the key issues and concepts related to counselling relationships and interviews
The assessment matrix demonstrates alignment tasks with the relevant unit of competency. These matrix’s are available through program administration.
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.
Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:
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Course Overview: Access Course Overview